Child Care Customer Service

Overview

This is a non-remote Customer Service Representative (CSR) position at the DENISON LOCATION. You are required to work in the office Monday through Friday, 8:00 AM – 5:00 PM.

• Provide direction and assistance to customers.
• Process incoming paperwork and route it to the appropriate staff.
• Answer phone calls and perform data entry.
• Sort mail, fax documents, and greet customers who walk in the office.

• High school diploma or GED.
• Intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to work with office machines such as copiers, faxes, and scanners.
• Accurate and timely data entry skills for complex databases.
• Ability to utilize Internet searches and access web resources.
• Excellent oral and written communication skills with high attention to detail.

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Holiday pay
• Sick time
• Vacation

• Pay frequency:
  Bi-weekly or Twice monthly
• Schedule:
  
  Day shift, M-F, in-office
• Location:
  
  Denison location
• Benefit conditions:
  Waiting period may apply

• Detail-oriented — quality and precision-focused
• Stable — traditional, stable, strong processes
• People-oriented — supportive and fairness-focused
• Team-oriented — cooperative and collaborative

• Pay will be discussed in more detail during the interview process.
• This position offers an excellent benefits package including medical, dental, vision, paid time off, and 401(k).