Human Resources Manager

Human Resources Manager Role & Expectations

A-1 Little John is proud to hire and promote based on Core Values:

• Every team member rides for the brand.
• Every team member demonstrates the grit to complete the job every time.
• Every team member contributes as a team player.
• Every team member is an independent problem solver.
• Every team member respects team members and customers 100% of the time.
• Every team member is conscientious about the details.
• Every team member demonstrates excellent communication skills.
• Every team member is eager to be coached to the next level.

The HR Manager is responsible for leading day-to-day HR operations for A-1 Little John, ensuring the company's HR systems, payroll, benefits, workforce administration, and employee and driver credentialing remain accurate, compliant, and audit-ready at all times.

This role owns HR systems administration (Paycor), payroll processing for the entire company, and benefits administration across the employee lifecycle, partnering with department managers to build and enforce accurate time tracking and approval practices and to ensure a strong employee experience.

This role also owns collaboration with department managers so all leaders consistently follow company hiring, employee performance, and accountability systems. The HR Manager maintains all company documentation regarding employees and terminations, and coordinates termination processes across internal partners and integrated platforms.

This role owns all company workforce administration and workers' compensation daily practices and processes.

This role also owns the HR side of DOT screening and credentialing, serving as the primary internal point of contact with partner services for background checks, drug and alcohol testing, and DOT-required documentation.

This role is also an executive administrative support role. The HR Manager does not supervise employees, but collaborates to deliver support systems for employee development and training. This role directly owns the systems, documentation, and processes department managers use to hire, pay, evaluate, and separate employees consistently and compliantly.

The role works cross-functionally with internal leaders and external partners, including partner services, to streamline HR systems, payroll, benefits, and credentialing across the company.

• Serve as primary owner of Paycor, ensuring data integrity, consistent processes, and effective system utilization
• Administer core employee lifecycle transactions, including hires, job and compensation changes, and organizational updates, in alignment with policy and audit requirements
• Partner with HRIS IT to support workflow configuration, eligibility rules, security roles, and system enhancements; coordinate testing and validation
• Manage system updates and releases, including impact assessments, user communications, job aids, and training for HR partners and managers

• Partner with department managers to ensure all leaders consistently follow company hiring, employee performance, and accountability systems
• Own and maintain all company documentation regarding employees, performance records, and terminations
• Coordinate termination processes end-to-end across internal partners and integrated platforms
• Collaborates to maximize Paycor ATS, HR, Talent Development and LMS systems.

• Own end-to-end benefits administration, including eligibility, enrollments/life events, carrier file feeds, billing and premium reconciliation, and employee issue resolution
• Manage benefits vendors and broker/consultant relationships; support renewals, plan changes, and service-level monitoring
• Ensure benefit deductions and pay-impacting issues are accurately reflected in payroll processing
• Manage the Company's Insurance Policy.

• Own payroll processing, PTO and administration for the entire company
• Partner with department managers to develop, train on, and enforce accurate time…