Support Specialist

Position Summary Serve as the Liaison between the client and our Arstrat office.

Pay rate: $15

• Up To $250.00 Bonus Monthly

Position responsibilities

• Review accounts sent via e-mail from both the client and Arstrat staff for resolution
• Submit insurance billing requests to the client
• Update accounts with information received from the client and Arstrat offices
• Process itemized statements requested by patients, insurances and attorneys
• Process correspondence sent to our office by the patients, insurances and attorneys
• Facilitate adjustments and cash transfer request
• Follow up on disputed accounts to check for resolution
• Facilitate missing payment research with the Vendor
• Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
• Proficient in Excel and Microsoft word
• Pay hourly 15

Benefits and Incentives

• Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
• Life and Disability Insurance:
  • Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
• 401(k) Retirement Savings Plan:
  • Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
  • Accrue Paid Time Off starting on your first day of employment.
• Flexibility in Benefits:
  • The company reserves the right to amend, modify, or terminate any benefits programs as needed.

• High school diploma or college degree from an accredited college or university
• 2-3 years of experience in a healthcare back-office function or customer care function

• Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
• Must be able to sit for extended periods of time.

Arstrat is an equal employment opportunity employer.

Devoted to a task or purpose with loyalty or integrity

Capable of carrying out a given task with all details necessary to get the task done well

Works well as a member of a group

Inspired to perform well by the completion of tasks

Inspired to perform without outside help

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.