Collections Manager -Denison

Company Overview

Caine and Weiner is a leading collection and receivable management company with 95 years of excellence, exceeding collections and compliance standards and helping our clients meet their accounts receivable goals. We are committed to delivering exceptional services and solutions while fostering a dynamic and collaborative work environment for our team members.

Collections Manager – Denison, TX

1041

We are seeking a results‑driven and experienced Collections Manager to join our team in Denison, Texas. In this role you will lead the collections team, ensure compliance with regulations, implement effective collection strategies, and coach and mentor team members to high performance and timely payments.

• Achieve collection goals and meet targeted liquidation rates for mid and large balance portfolios.
• Oversee the activities of the collections team, providing coaching on policies and procedures.
• Assist team members with challenging calls and guide them through difficult collection situations.
• Monitor performance metrics to ensure the collections team meets or exceeds its targets.
• Provide leadership in quality and process improvement initiatives to enhance overall performance.
• Ensure compliance with government regulations and company policies throughout the collections process.
• Play a key role in hiring and training new team members, equipping them with necessary tools to succeed.
• Use analytical skills to assess client performance, identify trends, and implement process enhancements.
• Foster a positive team environment while motivating and developing staff.

• Solid collections agency experience.
• Experience in third‑party collections.
• Strong leadership ability with a proven track record of developing and motivating teams.
• Proven ability to effectively manage and develop a fully remote team of commercial collectors.
• Demonstrated experience managing mid and large balance portfolios and achieving liquidation rate targets.
• Strong collection strategy skills, handling both complex and routine collections.
• Analytical abilities, including proficiency with Microsoft Excel and experience using it to analyze client data.
• Excellent communication skills with the ability to mentor and provide guidance to team members.
• CUBS experience a plus.
• Bilingual – English/Spanish a plus.

• Competitive base salary plus monthly bonus plan.
• Medical, dental, vision, and supplemental benefits.
• 401(k) plan.
• Employee referral program.

Caine and Weiner is a leading full‑service Accounts Receivable Management enterprise with a nationwide network of collection centers. Since 1930, we have delivered outstanding performance and unmatched service to our worldwide clients.

Caine and Weiner is an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.