E-commerce Driver

Additional Considerations (if any):
Night & Weekend Shifts Required

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title:

E-commerce Driver Department:
Aisles Online FLSA:
Hourly Revision Date: 07/2026

At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.

As an E-commerce Driver at Hy-Vee, you’re the final step in delivering a seamless Aisles Online experience. You’ll be the face of Hy-Vee at the customer’s door, making sure every order arrives safely, on time, and with the kind of friendly service that keeps customers coming back. From organizing and loading orders to navigating deliveries and handling payments, your work directly impacts customer satisfaction.

If you enjoy being on the go, take pride in doing things right, and love making someone’s day a little easier, this could be a great fit for you.

No two shifts are exactly the same, but here’s what you can expect:

• Deliver outstanding customer service by greeting customers warmly and going the extra mile to make every interaction a positive one
• Organize, gather, and load online orders, ensuring all items are stored at the proper temperature throughout the entire process
• Deliver products to customers in a safe, timely, and efficient manner, following all traffic laws and customer delivery requests
• Validate customer age and gather required information for orders containing alcohol
• Collect payment, make change, and return payments and beginning cash to the store as needed
• Select, scan, and bag items from all temperature zones and process customer orders through the POS system as needed
• Maintain the cleanliness and upkeep of delivery vehicles, inside and out
• Substitute products for customers upon request or when items are unavailable
• Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies
• Assist with other tasks and special projects as needed

You’ll receive direction and support from:
Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Online Shopping Department Manager

To be successful in this role, you’ll need to be able to:

• Deliver outstanding customer service and represent Hy-Vee with professionalism at every stop
• Communicate clearly and professionally with customers in person and over the phone
• Stay organized, manage multiple priorities, and work independently with limited supervision
• Identify problems and find practical solutions on the fly
• Navigate routes efficiently and adapt to varying delivery conditions
• High school diploma or equivalent preferred
• Must possess a valid driver’s license with no DOT restrictions and be 21 years of age or older

Accountable and

Reports to:

Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, and Online Shopping Department Manager

High school diploma or equivalent preferred Valid driver’s license with no DOT restrictions required; must be 21 years of age or older

Frequently stand and walk throughout a shift in sales, food service, or delivery areas Where applicable to the role: ability to safely use sharp knives and blades for food preparation Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking,…