Part Time Teller

Starting Salary: $21/hour and up.
As a Citizens Teller
, you make a real difference for our customers and the branch team.

You’ll greet our customers in our lobbies and demonstrate how to use our mobile app, ATMs, and other technology to complete simple transactions. You’ll create amazing experiences for customers by looking for opportunities to help them achieve their financial goals through personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns.

All financial policies and procedures will be followed, including proper cash handling and compliance with state and local laws and regulations.

• Meaningful work & relationships – help customers with important financial decisions such as building a business, buying a house, paying for school, or realizing long‑term goals. Colleagues and leadership listen to your ideas and feedback.
• Commitment to community – 8 paid hours annually for volunteering (separate from regular PTO) and matched donations to eligible 501(c)(3) organizations, up to $1,000 annually.
• Career opportunities, rewards, and upskilling – promotions and development resources that enable you to grow through training, coaching, and career planning.
• Exceptional benefits – comprehensive health care coverage (medical, dental, vision), a 401(k) with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student‑loan refinancing, and more.

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance long‑term relationships.
• Problem‑solving skills and ability to provide solutions to customer issues.
• Customer‑centric mindset to deliver exceptional service.
• Comfortable with digital technology to support business goals.
• Availability to work branch hours, including weekends and evenings.
• Qualified candidates must complete a video interview assessment within 7 days of receiving the link.

• 1 year of experience processing transactions (cash and/or digital payments).
• Motivation of others through collaboration with teammates, business partners, and specialists.
• Process‑oriented, energetic, detail‑oriented, and able to multitask effectively.

• Hours per week: 20.
• Work schedule:
  
  Varies with branch needs and may include weekends and evenings.
• Pay transparency:
  Salary range $22.25 – $23.84 per hour. Pay is based on factors such as budget, location, and relevant skills and experience.
• Additional benefits: competitive pay and comprehensive medical, dental, vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs, and more.

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Employment decisions are based solely on merit, qualifications, performance and capability.

At Citizens, you’ll find a customer‑centric culture built around helping customers and giving back to local communities. When you join our team, you are part of a supportive and collaborative workforce with access to training and tools to accelerate your potential and maximize career growth.