Butler​/Waiter; Daily Worker

Prepare villa and welcome amenities in the villa in accordance with guest prefferences, resort standards and pre-planning request.

Welcoming guests to the villa.

Check in guests in accordance with established standards.

Coordinate with GSA with regards to airline tickets confirmation.

Pick up guest C/o from villa to lobby by buggy car

Check – out:

Clear expected departures and liaise with GSA

Coordinate with GSA with regards to airport transfer bookings.

Deliver messages, faxes or other email to the villa.

Check out guests in accordance with established standards.

Pick up guest C/o from villa to lobby by buggy car

Guest Services:

Shoe shine service upon guest request.

Pack and unpack guest luggage upon request.

Make reservation for spa, restaurant, etc as requested by guests.

Able to cover & handle shuttle service program incase of driver not available.

To arrange cleaning & service villa with villa attendant and assist turndown service in accordance with established standards.

To supervise villa attendant in replenish guest supplies and ensure all linen in villa is clean and well pressed.

Report to Villa Manager repair and maintenance needs.

Food & Beverage:

Implement all the resort’s in villa F&B programs.

Take and serve orders for in-villa dining

Check personal bar for replenishment and charging of consumption.

Prepare all romantic set up

Prepare and serve all F&B program

Ensure Laundry is picked up for cleaning and delivered after service on time.

Press guest garments when required on those hours laundry is closed.

Check all laundry before delivery to the villa.

Human Responsibilities:

29. Join the periodical F.O meetings and expresses his / her own opinion and suggestions.

30. Join the training programs.

Relations:

31. Report to Butler Supervisor.

32. If any other department requires assistance, the Butler team shall always fully co-operate and remain courteous.

33. Keep cleanliness and tidiness of all villa facilities in some areas :

a. In front of spa

c. Butler pantry

d. Buggy

Hirer responsiveness Salary match Number of applicants