HK Supervisor

Housekeeping Supervisor – Public Area

The Housekeeping Supervisor – Public Area is responsible for supervising and maintaining the cleanliness, hygiene, presentation, and overall condition of all public areas at Reload Sanctuary. The role ensures that all guest-facing areas are consistently clean, organized, safe, and presented according to Reload Sanctuary's standards. The supervisor leads the Public Area Attendant team, assigns daily tasks, conducts regular inspections, monitors cleaning quality, and ensures immediate action is taken whenever cleanliness or presentation standards are not met.

Supervise daily cleaning operations across all public areas of Reload Sanctuary

Ensure public areas are clean, hygienic, organized, and guest-ready at all times

Monitor high-traffic areas and ensure cleaning is performed proactively

Lead and supervise Public Area Attendants and daily workers

Prepare and distribute daily cleaning assignments

Monitor attendance, punctuality, grooming, and work discipline

Ensure staff follow proper cleaning procedures and safety standards

Provide on-the-job training and coaching to team members

Conduct routine inspections of all assigned public areas and complete daily cleaning and inspection checklists

Respond promptly to cleanliness-related requests or complaints

Ability to lead and supervise Public Area Attendants and daily workers

Knowledge of proper use of cleaning chemicals, equipment, and tools

Understanding of cleaning procedures and hygiene standards

Ability to conduct regular inspections and monitor cleaning quality

Professional and courteous interaction skills with guests

Ability to respond promptly to cleanliness-related requests or complaints

Knowledge of workplace safety procedures

Ability to complete daily cleaning and inspection checklists