Associate Director, Student A​/R & Financial Resolutions

Overview

Title: Associate Director, Student A/R & Financial Resolutions

Employee Classification: Assoc Dir Student Accounting

Campus: University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Student Accounting

Department: UNT-Student Accounting-150300

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

Student Accounting is deeply committed to delivering the highest quality of innovative student account and financial services to the UNT community, helping ensure UNT’s enrollment and financial success. Our team is responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veterans' educational benefits, third-party sponsor ships, tuition benefit programs, refunds, departmental deposit and financial services, and tax reporting.

The Associate Director, Student A/R & Financial Resolutions serves as the tactical and operational area leader of the daily operations of several student-facing support services, including student A/R, payment processing and financial resolutions processes within UNT Student Accounting. This position will have responsibility for implementing effective payment strategies for current and past due student accounts that are effective and compliant for a student A/R totaling over $550M annually.

Bachelor's degree and six years of progressively responsible experience in a student accounting, billing/receivables, reporting, or related business field or any equivalent combination of education, training and experience.

Subject matter expert level knowledge of managing a significant student accounts receivable operation,
including areas such as tuition/fee billing, payment processing, sponsored billing, waivers/exemptions,
veterans educational benefits, and .

Deeply familiar with enrollment data/trends and ability to design services, processes and tools which
support department, division and university operations which ultimately foster enhanced student success.

High degree of accountability and a drive to ensure student success.

Detail oriented and function well as a working manager.

Ability to maintain a complex workload with competing deadlines, lead a team through large scale projects and ability to communicate effectively with students, campus partners and team members.

Ability to develop effective working relationships across team, department and division boundaries to
ensure that projects and initiatives are successful.

Combination of strong financial, analytical, communication, and process analysis skills. Proficient with
complex reporting methodologies.

Strong project and team management skills.