Administrative Assistant II

Responsible for performing basic-to-moderate administrative and technical duties to support the Department ensuring excellent customer service.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Provideadministrativesupportforthe department,including but not limited to maintaining assigned department personnel and conference room calendars, arranging meetings, conferences and travel, organizing and monitoring common areas and conference rooms, and covering for other administrative staff
• Perform routine office duties, including but not limited to, greeting, and providing phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, resolving customer questions and/or concerns, ordering and monitoring supplies, and handling incoming and outgoing mail.
• Prepare agenda items, minutes, meeting notes, resolutions, and other related materials, as directed.
• Enteragendaitemsfor Board, Commission, committee,andotherapplicablemeetingthrough Legistar; attend
  
  Board,Commission,andothermeetings,as directed.
• Processpurchaseordersandcheckrequisitions.
• Assist with processing and monitoring
  
  Open Records Requests , as directed.
• Assists with maintenance of official documents and retention including monitoring records, storage in system-of-record locations, and following record destruction policy and procedure
• Process and monitor Facilities Management requests and other equipment needs

• None.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• High School diploma or equivalent; and,
• Two (2) years’ administrative experience with customer service, public contact, discretionary decision-making, and handling of confidential matters,

OR

• Any combination of related education, experience, certifications, and licenses will result in a candidate successfully performing the essential functions of the job.

• Knowledge of City of Denton policies and procedures.
• Knowledge of office procedures and standard office equipment.
• Skill in analyzing, researching, and compiling data and thoughts to solve problems.
• Skill at the beginning level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in providing exceptional service to both internal and external customers.
• Skill in identifying routine problems and implement solutions within policy and standardized practices.
• Ability to work independently and in group settings to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to use software to create spreadsheets and databases, complete word processing, process work orders and access databases.
• Ability to accurately prepare and maintain records, files, and reports.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.

• Must have and maintain a valid Class "C" Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class "C" driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety…