Office Support Associate

Title:

Office Support Associate

Employee Classification:
Office Support Associate

Campus:
University of North Texas

Division: UNT-Provost

Sub Division-Department: UNT-Ryan College of Business

Department: UNT-RCOB-Undergrad Programs-131200

Job Location:

Denton

Salary: $31,720.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

Department Summary

The G. Brint Ryan College of Business is the choice of nearly 9,000 students, making it one of the largest business schools in the nation. Since 1961, the college has been continuously accredited by the Association to Advance Collegiate Schools of Business (AACSB), a hallmark of the world's best business schools. Nationally recognized, cutting-edge degrees enable students to learn beyond the classroom, preparing them to become leaders in their fields.

Position Overview

To serve as clerical support and back-up receptionist to the Administrative Specialist, Administrative Coordinator, and the Ryan College of Business Undergraduate Programs Office. This includes answering phones, servicing customers, assisting with appointment scheduling, scanning materials, and other duties as assigned by the Undergraduate Programs unit, along with the Assistant Dean of Undergraduate Programs, Academic Associate Dean, and senior leadership as needed.

Minimum Qualifications

High school diploma and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Knowledge,

Skills and Abilities

Advanced customer service skills. Exceptional interpersonal skills. Knowledge of Microsoft Office. Advanced attention to detail. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize multiple programs and assignments effectively.

Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness. Ability to work independently. Ability to develop and maintain good, positive working relationships. Ability to learn and retain knowledge of policies, practices, procedures and terminology of assigned function.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties

* Front Office Decorum:
1. Uphold telephone call protocol by answering in a timely manner, transferring calls as appropriate and answering basic questions
2. Timely opening of office
3. Provide excellent customer satisfaction to include answering basic questions in person, referring to other offices and scheduling appointments as needed.

* Administrative…