Non-Student Desk Agent

Employee Classification: Non-Pos Hourly Posting Code

Campus: University of North Texas

Sub Division-Department: UNT-College of Lib Arts & Soc Sci

Job Location: Denton

FTE: 0.48

The study of English language and literature provides students with an intellectual foundation that will permanently enrich their lives and prepare them for a wide variety of professional paths. Our department features courses in British, American, and anglophone literature; in the art of poetry, fiction, and creative non-fiction; and in rhetoric and composition. All of these classes foster intellectual independence and help students to develop the skills of thinking critically, reading deeply, and writing clearly.

Desk Agents provide administrative support for the Writing Center by monitoring the center's email, phone, and walk‑ins. They must have excellent interpersonal and communication skills. Because they answer queries regarding the Writing Center and our services as well as provide tutoring for walk‑in appointments when the schedule is otherwise full, prior experience as a tutor in the Writing Center is preferred.

Previous work experience in a UNT Student Assistant position, or other similar work experience.

Must have excellent interpersonal, communication, and organizational skills.

• Monitor the Writing Center's email box, phone calls, and walk-in guests.
• Provide administrative support for the Writing Center.

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.
• No adverse environmental conditions expected.

We need Desk Agents for various shifts that are uncovered by student tutors who also serve as Desk Agents. This could include anything from 9AM – 9PM, Monday–Thursday, and 9AM – 3PM on Friday.

This is a Security Sensitive Position.

The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities.

UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.