Non-Student Desk Agent
Listed on 2026-07-25
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Administrative/Clerical
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Customer Service/HelpDesk
Customer Service Rep
Job Title
Non-Student Hourly Desk Agent
LocationDenton, Texas
Salary$16.00 per hour
Job SummaryDesk Agents provide administrative support for the Writing Center by monitoring the center's email, phone, and walk-in guests. They act as a contact point for inquiries about the Writing Center and provide tutoring when the schedule is full. Prior experience as a tutor in the Writing Center is preferred.
Minimum Qualifications- Previous work experience in a UNT Student Assistant position or similar work experience.
- Excellent interpersonal, communication, and organizational skills.
- Monitor the Writing Center’s email, phone calls, and walk-in guests.
- Provide administrative support for the Writing Center.
- Communicating with others to exchange information.
- Sedentary work that primarily involves sitting or standing.
Various shifts uncovered by student tutors: 9 AM–9 PM, Monday–Thursday, and 9 AM–3 PM on Friday.
Special InstructionsApplicants must submit a minimum of two professional references as part of their application.
BenefitsInformation regarding benefits is available through the university benefits portal.
EEO StatementThe University of North Texas System is firmly committed to equal opportunity and does not permit–and takes actions to prevent–discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, educational programs, and activities.
UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
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