Area Desk Coordinator

Title: Area Desk Coordinator

Employee Classification: Administrative Specialist

Campus: University of North Texas

Division: UNT-Student Affairs

Sub Division-Department: UNT-Housing

Department: UNT-Housing-Admin-163800

Job Location: Denton

Salary: $33,312.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth.

We are the only university system based exclusively in the robust Dallas-Fort Worth region.

We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education.

We champion a people-first values-based culture where We Care about each other and those we serve.

We believe that we are Better Together because we foster an environment of respect, belonging, and access for all.

We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure.

Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

The Department of Housing and Residence Life at the University of North Texas is a growing organization which serves over 6400 students in 14 residence halls. Our department is organized into the following areas:
Residence Life, Systems and Services, and Facilities and Business Operations. UNT Housing contributes to the mission of the university by promoting safe and all-embracing living environments, fostering student connections and campus engagement, and providing unique learning opportunities.

The Administrative Specialist ensures the implementation of consistent desk operations to meet the needs of residents and guests at all oncampus housing front desks through: supervision of assigned student staff; coordination of front desk staffing in an area of residence halls on campus; communicating regularly and collaboratively with departmental and campus partners; ensuring consistent application of customer service standards by student staff;

and maintaining proper recordkeeping and documentation.

Associate's degree and three years of moderately responsible and varied office administration or business management experience; or any equivalent combination of experience, education, and training.

Exceptional customer service skills. Intermediate Microsoft Office skills. Knowledge of accounting/budgeting procedures. Ability to work under pressure, to adjust to constant changes, to handle multiple tasks, and to coordinate the work of others. Ability to keep complex records, to assemble and organize data of complex nature, and to prepare and submit reports in acceptable formats. Ability to conceptualize, plan and organize multiple assignments effectively.

Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness. Skill in developing and maintaining good working relationships. Knowledge of policies, practices, procedures and terminology of assigned function.

Previous experience in a…