Lead Operations Specialist – Telecom Assembly & Test

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Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

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Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

Health & Wellness:

Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/, pet insurance, EAP

Financial:401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance;field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility:Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth:Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities

Additional Benefits:Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification:

Location:

Schedule:

Assigned to 1st Shift operating on a rotating 12-hour 2-2-3 schedule from 6:00 AM to 6:00 PM, including required weekend coverage as part of the standard rotation.

Work environment:

Non-temperature controlled warehouse; exposure to seasonal heat and cold

Job Summary:

The Lead Operations Specialist is responsible for coordinating and driving day-to-day operational flow across shelter assembly, cable assembly, and network testing to meet throughput, quality, and safety objectives. This role focuses on cross-functional planning, priority setting, escalation management, and continuous improvement, working closely with Assembly Leads, vendors, Industrial Engineering, Quality, and other stakeholders to remove barriers to production and accelerate workflows.

The role does not have direct supervisory responsibility for labor; rather it ensures consistent execution through coordination, standards, and independent judgment.

Essential Duties and Responsibilities

• Own operational flow and throughput for shelter assembly, cable assembly, and network/power testing by coordinating work plans, staffing needs, and production priorities across teams.
• Translate production demand forecasts into effective operational execution strategies by determining labor allocation approaches, aligning workforce capabilities to production volume, and adjusting operational coverage to meet throughput and delivery objectives.
• Serve as the primary operational escalation and coordination authority for cross-functional production issues; exercise independent judgment to resolve workflow disruptions, reprioritize operational activities, and implement corrective actions necessary to maintain production continuity.
• Drive execution oversight and status reporting, monitor KPIs (throughput, labor efficiency, quality, safety), identify risks/trends, and coordinate corrective actions.
• Design and implement workspace changes, process improvements, and selective…