Manager, Inventory Operations

Position Summary

The Inventory Manager is responsible for maintaining a perpetual record integrity to ensure the inventory accuracy within the facility while maximizing space utilization. The Inventory Manager monitors inventory levels, product movement, controls/isolates non-conforming product (damage) as defined by local and work instructions, ensures a conforming product mix which facilitates efficient order fulfillment, and oversees the functions performed by inventory associates and other such staff.

• Input data accurately into WMS.
• Efficiently stack and store product in appropriate area.
• Maintain and enhance client relationship.
• Develop and implement space utilization plan to meet prescribed cost and service standards.
• Develop and monitor the space layout plan to ensure it continues to meet company standards.
• Develop and implement an effective product locator system and update as necessary.
• Delegate work and responsibility to subordinates.
• Oversee scheduled shifts and evaluate the work of inventory staff and subordinates.
• Analyze daily cycle counts and reconcile any discrepancies between physical count and perpetual record.
• Audit the daily error report and make corrections as necessary.
• Analyze and publish monthly data from WMS reports indicating monthly and year‑to‑date totals of cycle count dollar variances.
• Analyze stock change in/outs transactions on material for validity to the product structure.
• Analyze miscellaneous receipts and issues and take corrective action as appropriate.
• Distribution leader for Physical Inventory.
• Gain complete knowledge of the on‑line Inventory Audit Trail to facilitate any research toward corrective action.
• Drive process improvements and prepare monthly report signifying major problems and updates on projects or assignments.
• Perform other duties as assigned (e.g., in‑transit report, shipping adjustments).
• Assist with associate relations and training.
• Audit warehouse daily for compliance with safety, security, and quality principles and rules; maintain a clean, neat, and orderly work area; promote safety among work crew.
• Transmit e‑mails to DSV representatives and clients (when required), write corrective/preventive actions and complete reports for operations manager, follow‑up with attendance reports, write counseling memos and perform evaluations; all communications must be accurate and professional.
• Conduct daily startup meetings, encouraging associates to provide feedback and work as a team; help with development (training), coordinate operations with manager to ensure completion of daily objectives, report and discuss any internal or external issues that involve the operation.
• Provide good communication and motivational techniques and ensure all company rules are followed; manage labor/equipment needs to meet customer demands; develop team leaders and ensure associate expectations are met.

• Assist management as needed.
• Able to work flexible schedules, including nights and weekends, as required by the operation; participate in established cross‑training matrix activities; be able to assist as a backup associate when the need may rise.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Performs other duties as assigned.

• Partner with leadership team to communicate policies and procedures.
• Responsible for the inventory leads, associates, and CSR within the department.
• Ensure training and development for associates’ knowledge of product placement and equipment usage.

• High school diploma or general education degree (GED).
• 4 years’ experience in Distribution/Logistics.
• 2 years’ experience in a supervisory role within a logistics/distribution environment.
• Ability to operate MHE.
• Must be able to work in unregulated temperatures within the warehouse.
• Must have satisfactory completion of a forklift training program.

• College degree in Logistics, Supply Chain, and Operations or equivalent.
• 6+ years in a 3PL.
• Current or prior MHE certification.
• Ability to operate Electric Pallet Jack and Dock Loader (Pacer) when needed.