Independent Living Sales Counselor

Join a team where your growth, success, and impact are at the heart of our mission. At Pure Health, we're not just building careers; we're nurturing lifelong journeys of professional and personal development. We're committed to taking care of our community, providing unparalleled care and making a meaningful impact like nowhere else. Be part of a team that's dedicated to making a real difference in the lives of those we serve.

Job Type: Full Time

Shift: 9:00am-5:00pm (Monday-Friday)

The Sales Counselor plays an integral role in customer’s first impression experience to make Denton Village their home. The role will provide customer service and clerical support to the Independent Livining Manager with varied clerical duties and related tasks.

• Welcomes new potential residents and visitors.
• Maintain calendars, spreadsheets, brochures, notices and flyers
• Answers telephones; screens calls, forwards calls and /or records and forwards messages accurately
• Monitor and maintain office equipment
• Responsible for maintaining a professional and kempt appearance of Independent Living office
• Types forms, form letters and other documents as needed, collates and photocopies materials as necessary
• Manage office supply orders and maintenance of office supplies
• Maintains customer confidentiality in conformance with facility confidentiality policy
• Receive calls and emails requesting information and tours of independent living
• Keep referral system always updated (Welcome Home program)
• Conduct knowledgeable tours of our community
• Actively communicate with prospective residents on a regular basis to increase census
• Be active in our community when required and maintain positive relationships with the residents of our senior community.

• Phone calls answered and transferred timely and accurately
• Maintain incoming referrals and respond in a timely manner
• Work area is organized and well maintained
• Internal and external customer requests are met
• Supportive and resourceful information is delivered as requested by customers

Pure Health is a high-performance environment propelled by collaboration through our Teams of Excellence (T.O.E.)

Program. The expectation for each team member is to engage in our complex and dynamic organization by adding

value and support fellow team members.

This job operates in a post-acute setting. This role requires regular walking to various locations around the facility.

This role also routinely comes into contact with patients who may have contagious illnesses. Team members are expected to adhere to facility’s no-smoking policy.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very

active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift

and/or move items over 20 pounds.

This is a position in a post-acute setting that is open 24 hours a day, 365 days a year. Monday through Friday. Occasional Weekend tours.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at

any time with or without notice.

Team members are required to adhere to policies and procedures implementing HIPAA requirements for privacy

and security of protected health information. Team members are permitted to use and/or disclose only minimum

amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of

company’s HIPAA policies or procedures to…