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Senior Support Services Specialist

Job in Denton, Denton County, Texas, 76201, USA
Listing for: Texas State Gov
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
Texas State Gov -  [Call Center Representative] As a Support Services Specialist at the State of Texas, you'll:
Receive incoming Call Center calls for service, evaluate, re-direct, and/or deliver first and second level support as necessary;
Coordinate escalation of calls for service between all levels of support within all Technology Services Divisions;
Document incoming Call Center calls for service.
Position Requirements
10+ Years work experience
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