Teller, Customer Service​/HelpDesk

Job Details

Job Location:

East Denton Branch - Denton, TX 76209

Position Type:
Full Time

Education Level: High School

Job Shift: Day

Job Category:
Banking

As a Teller, you will be interacting with our members on a day-to-day basis, processing deposits, withdrawals, loan payments, check cashing, and money orders. You will provide excellent customer service through the lobby and drive‑through. At the end of each day, you will balance and verify totals, ensuring members are promptly and professionally served. The position offers a starting hourly rate of $16/hr.

This is a 40‑hour per week, full‑time position with rotating Saturdays. Work times are between 8:45 a.m.–5:15 p.m. Monday through Friday, and 8:45 a.m.–12:15 p.m. on Saturdays.

• Handle deposits, withdrawals, payments, and transfers.
• Answer questions and provide account support.
• Refer members to loans, credit cards, and other services.
• Help members with problems or escalate when needed.
• Balance cash drawers and follow security procedures.
• Assist with online banking, mobile apps, and card issues.

• Competitive pay based on experience.
• Comprehensive benefits package (medical, dental, 401(k), etc.).
• Paid time off and company holidays.
• Opportunities for professional growth and advancement.
• Supportive, collaborative work environment.

• High School Diploma or GED certificate.
• Excellent customer service skills.
• Cash handling experience.
• Attention to detail.
• Computer skills.

• Excellent communication skills and willingness to assist others.
• Professional appearance, dress, and attitude.
• Good analytical and problem‑solving abilities.
• Ability to maintain an effective and efficient workflow.
• Well organized and detail oriented.
• Excellent organizational and time management skills.
• Ability to operate related computer applications and business equipment.

We are an equal opportunity employer. Bilingual a plus.