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Bank Fraud Support Specialist - Hybrid; Customer Care

Job in Denton, Denton County, Texas, 76205, USA
Listing for: Dexian
Full Time position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 28000 - 30000 USD Yearly USD 28000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Bank Fraud Support Specialist - Hybrid (Customer Care)

Dexian is seeking a Customer Service Representative IV to support fraud deterrence for bank clients in a hybrid role spanning Lewisville, TX and Charlotte, NC. The position involves handling a high-volume call center workload, researching fraud incidents, and documenting findings with meticulous detail.

You will collaborate with Fraud Leadership, Operations, Risk, Compliance and Legal to mitigate losses. Required are 1+ year in banking or customer service, knowledge of fraudulent banking

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