Facilitator

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting‑edge technology with compassionate, high‑touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world‑class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you’re passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career Team is seeking a Facilitator to support workforce development programs in North Central Texas. This role will be responsible for planning and delivering engaging workshops, coordinating instructional activities, and providing one‑on‑one tutorial support to job seekers across various programs, including WIOA. The Facilitator will also serve as a key advocate for Career Team’s Career EDGE platform, using it as a central tool to guide participants through job readiness training, career planning, and employment preparation.

This position reports directly to the Center Manager and plays a critical role in empowering individuals to achieve their career goals and become competitive in the local labor market.

• Establish, maintain, and promote a classroom atmosphere that ensures the emotional and physical safety of clients and emphasizes mutual respect, self‑worth, self‑discipline, cooperation, consideration, and responsibility
• Create workshop and orientation materials to address the needs of participants and community partners
• Deliver dynamic presentations both in‑person and virtually
• Utilize Career EDGE to provide training sessions to enhance job seekers’ soft skills, including communication, time management, teamwork, and problem‑solving abilities
• Offer guidance and instruction on resume writing, cover letters, job search strategies, and interview preparation techniques
• Facilitate mock interviews, provide feedback, and offer coaching to job seekers to help them succeed in real job interviews
• Build and maintain strong relationships with employers, advocating for job seekers and showcasing their strengths during placement discussions
• Maintain accurate records of training sessions, client progress, job placements, and employer engagements
• Administer and proctor employer tests and basic skill assessments such as CASAS or TABE to evaluate literacy and skills levels
• Stay informed about industry trends, job market dynamics, and employer expectations to provide relevant and effective support to job seekers
• Organize and facilitate workshops, job fairs, and networking events to connect job seekers with potential employers and enhance their job search skills
• Prepare and deliver reports on training outcomes, job placements, and success stories to demonstrate program effectiveness and impact
• Approach each day and task with a "ZAG" mindset
• Perform other tasks as assigned

• Associates degree or higher, or equivalent combination of education and experience
• 3+ years of experience in job development or training activities, preferably within Texas
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Proficiency in Microsoft Office suite and Google suite, including Word, Excel, PowerPoint, Google Mail, Calendar, Docs, Sheets, and Drive
• Strong communication and interpersonal skills, with the ability to work effectively in a dynamic team environment
• Experience working with culturally diverse populations and at‑risk individuals
• Exceptional time management abilities, attention to detail, and ability to meet deadlines under pressure
• Willingness to uphold company core values and foster a culture of innovation and collaboration
• Strong multitasking abilities and proactive approach to tasks
• A Valid Driver’s License

• Bilingual or Multilingual
• Experience and or knowledge of workforce development programs (WIOA/TANF)
• Training in Trauma Informed Care,…