Certification Advisor Associate

Brief Description

K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes. We tackle many of today’s toughest education obstacles, including teacher certification, test preparation, professional learning, curriculum, consulting, and strategic planning. Our divisions include iteach, Passage Preparation, Teaching Channel, Lavinia Group, and Keys to Literacy.

iteach is a competency-based educator preparation program helping to fill the void the nation faces with the unprecedented teacher shortage. It offers state‑approved educator preparation programs in multiple states, enabling recent graduates, career changers, paraprofessionals, substitute teachers, and others to earn their educator licensure through an affordable, flexible, and fully online pathway. Notably, iteach was the first educator preparation program outside of an institution of higher education to earn accreditation from the Council for Accreditation of Educator Preparation (CAEP).

• Full‑time
• Non‑exempt
• Hourly

Location:

This is an in‑office role located in Denton, Texas.

The Certification Advisor Associate at iTeach, a division of K12 Coalition, supports candidates as they progress through the teacher certification program. Responsibilities include managing certification procedures, overseeing licensure and testing requirements, guiding candidates through program milestones, and recommending final certifications. The position combines operational expertise with a strong focus on customer service, addressing candidate inquiries and ensuring a smooth transition from enrollment to final certification.

• Ensure compliance with licensure requirements throughout the program.
• Recommend candidates for initial and final certifications.
• Monitor candidate progression from enrollment to residency to final certification.

• Address candidate inquiries via phone and email regarding the certification process.
• Provide clear guidance and set expectations for certification milestones.
• Support candidates through inbound and outbound communication during the enrolled‑to‑residency process.

• Maintain relationships with district partners, local education agencies, and state stakeholders.
• Keep accurate records and documentation related to certification processes.
• Stay updated on certification requirements in assigned regions/states.

• Collaborate with management to enhance enrolled‑to‑residency conversion rates.
• Support the team with additional tasks and responsibilities as needed.

• Bachelor’s degree preferred.
• Minimum of 3 years in a team‑oriented, collaborative environment, preferably in education or a related field.
• Experience handling high volumes of inbound and outbound communication, with a focus on supporting candidates and district needs effectively.
• Ability to coordinate multiple moving parts within program timelines, ensuring deadlines are met and goals are achieved.
• Familiarity with education systems, educator certification processes, or similar education‑adjacent fields is highly desirable.
• Knowledge of educator certification processes or familiarity with licensure requirements in multiple states is strongly preferred.

• Salary: $50,000.
• Full‑time employee benefits include flexible time off, paid parental leave, comprehensive medical, dental and vision insurance, and a 401(k) with company matching.

K12 Coalition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.