Student & Program Coordinator

Title:

Student & Program Coordinator

Employee Classification:
Student & Program Coordinator

Campus:
University of North Texas

Division: UNT-Student Affairs

Sub Division-Department: UNT-Housing

Department: UNT-Housing-Admin-163800

Job Location:

Denton

Salary: 39,600

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

Department Summary

The Department of Housing and Residence Life at the University of North Texas is a growing organization which serves over 6400 students in 14 residence halls. Our department is organized into the following areas:
Residence Life, Systems and Services, and Facilities and Business Operations. UNT Housing contributes to the mission of the university by promoting safe and all-embracing living environments, fostering student connections and campus engagement, and providing unique learning opportunities.

Position Overview

This position is responsible for the implementation and management of student programs and student related activities/events, trainings, development, and program assessment to meet departmental objectives. This position will also serve as the primary program development liaison and will coordinate recruitment, trainings and advise students to ensure program effectiveness.

Minimum Qualifications

Bachelor's degree in related field and one year of professional related experience in coordinating or administering higher education programming or related field; or any equivalent combination of education, training, and experience.

Knowledge,

Skills and Abilities

Ability to prioritize multiple ongoing responsibilities. Strong organizational skills. Proficiency in MS Office. Strong problem solving and conflict resolution skills.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties

* Directly supervise and manage the paraprofessional Housing Ambassador and Front Desk staff teams. Recruit, hire, evaluate, and provide ongoing training and feedback to Housing Ambassadors and Front Desk Assistants. Review and approve timesheets.

* Manage and oversee the Welcome Center Housing front desk operations (staffed by Housing Ambassadors) and additional residence hall front desk locations (staffed by Front Desk Assistants). Maintain scheduling of student staff in assigned areas and provide necessary coverage during business hours if needed. Ensure consistent daily operations across all assigned desks, including scheduling, administrative task coordination, and customer service delivery, while supporting the unique functions of the Welcome Center, including housing tours.

* Ensure consistent customer service response via the Welcome Center Housing front desk and any assigned additional residence hall desk operations. Maintain customer service records and support the implementation of departmental service standards.

* Schedule regular housing tours and special request housing tours for university departments.

* Assist as needed with admissions and enrollment activities related to the housing program.

* Assist with departmental administration as directed by the Associate Director of Housing Services.

Physical Requirements

Communicating with others to exchange information.

Lifting and Moving objects up to 20 pounds.

Repeating motions that may include the wrists, hands and/or fingers.

Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8am to 5pm;
Occasional evenings and weekends

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two…