Student Accounting Lead, A​/R Analytics & Comms

Title:

Student Accounting Lead, A/R Analytics & Comms

Employee Classification:
Student Accounting Lead

Campus:
University of North Texas

Division: UNT-Enrollment Management

Sub Division-Department: UNT-Student Accounting

Department: UNT-Student Accounting-150300

Job Location:

Denton

Salary: 51,744.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

Department Summary

Student Accounting is deeply committed to delivering the highest quality of innovative student account and financial services to the UNT community, helping ensure UNT's enrollment and financial success. Our team is responsible for assessing and collecting all tuition and fees, processing waivers, exemptions, veterans' educational benefits, third-party sponsor ships, tuition benefit programs, refunds, departmental deposit and financial services, and tax reporting.

Position Overview

The Student Accounting Lead supports student financial success by leading operational and outreach efforts related to past-due student balances, enrollment retention, and financial resolution activities. This role serves as a functional lead for student account resolution processes, enrollment cancellation operations, targeted outreach campaigns, and cross-functional coordination efforts that support institutional enrollment and revenue goals. The position analyzes student account trends, monitors operational workflows, and helps identify process improvement opportunities to enhance service delivery, reduce enrollment disruptions, and improve the student financial experience through coordinated support with Student Accounting, UNT One Stop, Financial Aid, and the Student Money Management Center.

Minimum Qualifications

Bachelor's degree with three years work experience in accounting, billing/receivables or related business or any equivalent combination of education and/or experience.

Knowledge,

Skills and Abilities

Ability to analyze student account activity, operational trends, and financial resolution data to support decision-making and outreach strategies. Ability to coordinate and monitor complex operational processes with a high degree of accuracy and attention to detail. Knowledge of customer service principles and the ability to deliver exceptional service to the student population through in-person, phone, and electronic communication channels. Ability to interpret and apply institutional policies and procedures related to student accounts and enrollment operations.

Ability to identify process improvement opportunities and support implementation of operational enhancements. Ability to work independently and collaboratively while maintaining effective working relationships across departments.

Preferred Qualifications

A successful candidate will have experience in student accounting, bursar operations, accounts receivable, enrollment-related financial operations, or other higher education financial services areas. Experience supporting operational processes tied to student enrollment, payment deadlines, cancellation workflows, financial outreach, or account resolution activities is preferred. Experience reviewing operational reports, analyzing trends, coordinating cross-functional processes, and supporting process improvement initiatives within a student service environment is strongly preferred.

Required License/Registration/Certifications

Job Duties

* Enrollment Cancellation Duty Responsible for management and coordination of payment deadline and enrollment cancellation operations for all enrolled students across academic terms in accordance with institutional practices and timelines. Includes oversight of…