Subject Matter Expert; SME - Electrical

The Subject Matter Expert (SME) – Electrical is the main point of contact for electrical operations and is responsible for all aspects of data center operations related to procedure-based electrical maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be experienced in Low, Medium, and High Voltage power distribution, electrical protection & controls systems, UPS & battery systems, electrical testing, applicable electrical codes & standards, and have a basic understanding of mechanical systems.

• Technical Supervision of the operation, maintenance and repair of all Electrical critical environment systems while maintaining 100% uptime to all related critical systems
• Working with the onsite Electrical vendor to ensure the ongoing operation, maintenance and repair of electrical systems, the installation of updates, and the functionality of all Electrical alarms and notifications
• Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Facility Operations Team)
• Adherence to all quality, health & safety, and environmental policies within the Data Center domain
• Follow up and close out on all Electrical issues raised by the Facility Operations Team through daily shift reports and CMMS open WO’s
• Maintain all Electrical equipment at optimal operational level
• Develop and keep up to date all site Electrical procedures including EOPs, SOPs, MOPs and drills; all documentation should be consistent with current client standards
• Supervision of Electrical drill and scenario training aids
• Generation of periodic technical reports detailing the activities and issues relevant to the Data Center domain
• Provide site specific Electrical training to the Facility Operations Team
• Assist in the development and training of technicians with Electrical related issues
• Liaise closely with the client about day-to-day issues & improvements/solutions to the operation of Electrical systems
• Report health and safety breaches through the site process
• Ensure the professional image of T5 and the client is always presented to staff and visitors
• Develop a good working relationship with all members of the client and supplier staff and representatives
• Communicate any lessons learned from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments
• Ensure the provision of a safe and healthy working environment
• This role also includes assisting the Facility Operations Team if required to provide additional support within Critical Environment operations
• Adhere to all relevant safety laws
• Complete other such duties consistent with your role as you may be assigned by T5FM management

• Bachelor’s Degree (B.A. or B.S.) or equivalent experience, required
• 5-7+ years’ experience in mission critical environments with a heavy emphasis on mechanical systems and operations

• Strong verbal and written communication skills required for working effectively with CFM, team members, vendors, and customers on daily data center management
• Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
• Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
• Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments
• Able to function effectively and maintain focus in high-pressure situations
• Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
• Has high degree of attention to detail and completes tasks on time
• Able to follow instructions, respond to management direction, and volunteer readily when asked
• Able to handle changing needs and priorities accurately and professionally
• Able to read and understand electrical and mechanical manuals, drawings, and sketches
• Able to work proficiently and safely with hand tools and power tools

The physical…