Specialist, Engineering

Title:

Package Performance Specialist (multiple openings)

Location:

Denton, TX, US

Position is located at Tetra Pak headquarters at 3300 Airport Road, Denton, TX 76207. 75% Domestic and international travel required. Tetra Pak is not sponsoring work visas or relocation for this position.

• Lead the resolution of escalated Package Material (PM) and Additional Material (AM) issues to ensure efficient and accurate problem‑solving on Tetra Pak packaging equipment.
• Ensure customer satisfaction through close collaboration with Issue Resolution Management, central specialists, Customer Service Organization, Converting Factories, Supply Chain, and Specification Owners Document.
• Report and solve complex issues and claims following established procedures and actively participate in the global Machine Material Interaction (MMI) network to share expertise and drive improvements.
• Support material analysis within the Issue Management team by managing claims in accordance with defined processes and escalation protocols.
• Serve as a Problem‑Solving Methodology (PSM) coach or leader in PSM teams, enabling fast and effective issue resolution by involving relevant competencies, and educating, coaching, and sharing experiences with Tetra Pak colleagues and customers.
• Disseminate information about known issues to the Technical Service organization, ensuring prevention of issue re‑occurrences and horizontal expansion of solutions to known MMI issues.

• Bachelor’s degree in Mechanical, Electrical, Computer, Automation, Chemical, Process or Food Engineering, or a related field, and 5 years of experience in food packaging performance, production, quality control, or quality assurance; or Associate’s degree and 8 years of experience in the same fields.
• Experience in: mechanical systems (hydraulics, pneumatics, thermodynamics), packaging technologies (aseptic and chilled liquid food packaging), material science (polymers, paperboard, aluminum), sealing technology (induction heating, hot air), aseptic processing and sterilization techniques, root cause analysis techniques (Fishbone Diagrams, 5 Whys, Six Sigma), data acquisition systems for monitoring equipment performance and data visualization, statistics (standard deviations, confidence levels in sampling), and process automation systems (PLC programming – Proficy for GE Fanuc and RS Logix for Rockwell).

• Market‑competitive compensation and benefits with flexible working arrangements.
• Opportunities for development and training in a global landscape.
• A culture that pioneers innovation where industry experts drive visible results.
• Equal‑opportunity employment experience valuing diversity and inclusion.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.