Recreation Leader

Summary

This requisition expires on July 29, 2026, but may close earlier if the position is filled prior to the expiration date.

Responsible for assisting Parks and Recreation customers with registration and inquiries, monitoring activities, and assisting other Parks and Recreation facilities in a friendly and professional manner.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

* Perform front-desk operations, including but not limited to, greeting customers, assist with addressing and resolving customer questions and concerns, provide phone, electronic and face-to-face support to customers, appropriately directing internal and external customers, registers participants for programs, explains various activity options, maintain appropriate documentation and/or reports, and performs cash handling responsibilities; escalate issues to supervisor, as appropriate.

* Monitor facility rentals; set up and take down equipment for special events;report any damages or defaults in contracts.

* Record hourly facility and class attendance.

* Provide care and protection for patrons, including responding immediately to emergencies and administering first aid as necessary.

* Maintain a clean and orderly environment for patrons including but not limited to, equipment and materials; ensure appropriate items are accessible, appropriate and in good condition for child use.

* Monitor facility during free play and classes; assist in the enforcement of department, site, and program rules and/or regulations, and safety precautions.

* Assist with birthday parties, programs, and special events, as needed.

* Transport passengers and/or chaperones on van or passenger bus for trips.

* Participate in staff meetings and annual training required by the department and by the State of Texas.

* Assist in the enforcement of department, site, and program rules and/or regulations, and safety precautions.

SUPERVISORY/BUDGET RESPONSIBILITIES

* None.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Requirements

EDUCATION, EXPERIENCE AND LICENSES/CERTIFICATIONS

* High School Diploma or equivalent; and,

* Must be at least eighteen (18) years of age; and,

* Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program/within thirty (30) days of employment (online training is not valid),

OR

* Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

* Knowledge of applicable Federal and State laws parks and recreation, as well as City of Denton policies and procedures.

* Knowledge of leisure, social, health and legal needs of individuals with and without disabilities at all age levels.

* Knowledge of CPR/AED first aid procedures.

* Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.

* Skill at the beginner level, working with Microsoft Office 365, and other software systems to complete work.

* Skill in providing exceptional service to internal and external customers.

* Skill in interpersonal relationships, including using tact, patience, and courtesy.

* Skill in performing basic mathematical calculations with accuracy.

* Skill in operating 10-key adding machines, cash registers and balancing cash drawer.

* Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.

* Ability to establish and maintain…