Associate International Advisor
Listed on 2026-07-24
-
Entertainment & Gaming
Customer Service Rep
Associate International Advisor Job Duties
- Documentation:
Provide documentation as required for international students efficiently and accurately. This includes issuing I20s and letters within specified processing times as well as helping to complete general student requests, UNT document processing, and OPT applications to USCIS. - Advising:
Provide accurate and compassionate advising for F1 International Students including giving information and advice to students regarding maintenance of their status, employment opportunities, etc. It also includes giving information to departments and the University Community as data requests require. Complex advising cases will be escalated to a Senior Immigration Advisor. - Compliance:
Conduct reporting as required by immigration regulations for F1 students. This includes semesterly SEVIS registration and intermittent updates such as program changes, including change of major, change of level, program extensions and completion dates. - Database Maintenance:
Use university databases such as Sunapsis and EIS to maintain accurate and confidential student records, batch to SEVIS, and keep data up to date. - Collaboration:
Works cooperatively with other departmental units in support of international student requests such as the Graduate School, UNT Admissions, Academic Advising, IELI Admissions, and various other departments throughout campus.
- Bachelor's degree or any equivalent combination of education, training and experience.
- Must be eligible to serve as a Designated School Official under U.S. Department of Homeland Security requirements.
Skills and Abilities
- Understanding of the immigration regulation(s) associated with assigned area.
- Must meet federal requirements to serve as a Designated School Official (DSO) and/or Alternate Responsible Officer (ARO).
- Experience with SEVIS and a vendor software.
- Strong written and verbal communication skills.
- Working knowledge of business practices and procedures, ability to organize, detail oriented; capacity to multitask; good time management skills.
- Ability to work well under stress.
- Ability to work in an open office area with much activity.
- Bachelor's degree preferred.
- At least one year of higher education experience.
- Relevant experience providing customer experience to stakeholders.
- General knowledge of F1 immigration rules and regulations.
- Experience with People Soft or another database software, or any equivalent combination of education, training and experience.
- Must meet federal requirements to serve as a Designated School Official (DSO).
Communicating with others to exchange information.
Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
Lifting and Moving objects up to 50 pounds.
Moving about to accomplish tasks or moving from one worksite to another.
Moving self in various positions to perform tasks in tight and confined spaces.
Repeating motions that may include the wrists, hands and/or fingers.
Environmental HazardsNo adverse environmental conditions expected.
Work ScheduleM‑F 8:00‑5:00
Driving University VehicleNo
Security SensitiveThis is a Security Sensitive Position.
Special InstructionsApplicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. Please provide a resume, references, & cover letter.
EEO StatementThe University of North Texas System is firmly committed to equal opportunity and does not permit –and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities.
UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).