Data Processing Specialist

About the Organization
Point Bank has been an independent, locally-owned community bank serving Denton County, Texas since 1884 - over 135 years! Currently, we have nine branches conveniently located throughout Denton County. We, at Point Bank, would like to invite you to use our banking services, as well as consider joining our team of dedicated employees! Point Bank's mission is to make every customer feel like the only customer so they refer their family and friends.

To accomplish this, we provide a fun and professional environment where employees are challenged to be the best version of themselves.

Description

Promote, market, and facilitate the overall sale of products of the bank. Contribute to the bank's growth by the effective sale of bank services to new and existing customers with emphasis on courteous and professional service.

OVERVIEW
Routine engagement with customers through inbound and outbound calls. Work closely with other business units in proactively addressing issues and responding to Item Processing questions.

FLSA STATUS
This position is classified as Non-Exempt under the FLSA.

• Process ACH transactions, including daily review and disputes
• Handle check processing, rejects, and reconciliations
• Process wires, ATM transactions, and deposits (mobile, remote, ATM)
• Process overdrafts (OD/NSF) and transaction adjustments
• Process Proof review and adjustments
• Process Treasury management set ups and reviews
• Manage incoming and outgoing cash letters
• Perform image research and transaction verification
• Process internet banking and voice response transactions
• Provide support for online banking, mobile banking, and treasury management
• Perform nightly updates on core processing systems
• Handle FED and internal adjustments
• Assist with system maintenance, upgrades, and new releases
• Support core and ancillary banking systems
• Assist with system enhancements and conversions
• Troubleshoot operational and customer issues
• Respond to internet banking emails
• Monitor daily workflow and ensure deadlines are met
• Maintain production and accuracy standards
• Cross-train across departments and provide backup support
• Recommend process and system improvements
• Ensure compliance with all federal and state banking regulations
• Follow BSA/AML/OFAC policies and procedures
• Maintain confidentiality of customer and bank information
• Attend all meetings and complete all training required to ensure regulatory compliance.
• Comply with all applicable Federal and State regulations and guidance associated with the performance of your job function.
• Comply with all applicable BSA/AML/OFAC policies and procedures associated with the performance of your job function, including participation in required training and identifications of suspicious activity.
• Responsible for making suggestions to improve branch/departmental operations and overall bank.
• Perform other duties and assignments within the bank at Management's request; accept any cross-training as directed by Management.

EQUIPMENT USE, PHYSICAL & MENTAL DEMANDS, AND WORKING CONDITIONS
Frequency: (R) Rarely 0-15%; (O) Occasionally (16-45%); (F) Frequently (46-100%)

EQUIPMENT USE
Telephones-F
Copier/Fax Machine-F
Computer-F

PHYSICAL & MENTAL DEMANDS
Light to Medium work-Exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull or otherwise move objects, including the human body.
Stooping/Crouching-O
Standing/Walking-O
Sitting-F
Pushing/Pulling/Lifting-O
Fingering/Grasping-F
Repetitive Motions-F
Talking/Hearing-F
Reading/Writing-F
Close Visual Acuity-worker is required to perform such tasks as preparing and analyzing data and figures, transcribing, or viewing a computer terminal.
Interpreting Data-F
Problem Solving-F
Making Decisions-F
Organizing-F

WORKING CONDITIONS
Worker is subject to inside environmental conditions; protection from weather conditions but not necessarily from temperature changes-F
Worker is subject to outside environmental conditions when traveling to branches/departments, bank events or required bank meetings and training sessions-O
Worker is subject to local travel as required when traveling to branches/departments, bank events, or required bank meetings and training sessions-O

Full-Time/Part-Time
Full-Time

Shift
Rotating Days and Evenings

Location
Operations Building

Position Requirements

Strong attention to detail and organizational skills

Ability to work in a high-volume, deadline-driven environment

Experience in banking operations or item processing preferred

Technical proficiency with banking systems and data entry

EOE Statement
The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

If you are an individual…