Teller​/Accounts Floater Denton

• Employee Type Non-Exempt Employee

Description

Ciera Bank has been serving Texas Communities since 1890 and we now have 8 locations. We’re looking for a full-time Floater Teller/New Accounts Representative position at our Denton location. Incumbent may be required to fill in at any of the Ciera Bank branches in the Flower Mound Region which includes Flower Mound, Denton, and Aubrey.

We do offer a competitive hourly rate (based on experience) with a multitude of benefits and a generous PTO schedule. We’ll provide training and support to help you succeed in your role and provide you with opportunities to advance your career. At Ciera Bank, we consider our employees to be one of our most valuable resources.

• 401(k) or ROTH with Company Match
• Employer Paid Life/Disability/Dependent Life Insurance
• PTO Benefits w/Paid Holidays
• Tuition Reimbursement Program
• Continuing Education/Training & Development Opportunities
• Free Checking/Savings Accounts

• Accepts and processes checking and savings deposits including night deposits; inspects deposit tickets and deposited items for completeness and correctness; validates customer receipts. Places holds on accounts to identify uncollected funds.
• Cashes checks and savings withdrawals within prescribed limits.
• Sells and prepares cashier’s checks.
• Prepares daily totals and corresponding tickets for transactions. Assembles and prepares, within established schedule, all transactions for timely processing.
• Monitors and maintains an adequate supply of currency and coin; balances cash drawer according to established schedule and performance standards. Sells excess coin and currency to vault, or buys coin and currency to maintain minimum but adequate drawer supply.
• Performs proof capture.
• Responds to customer inquiries regarding basic account information (e.g., account balance, check clearance, etc.). Prints account history, researches and resolves problems, initiates and follows up research requests and may refund fees when appropriate.
• Provides customers with product information.
• May open or close branch, main vault or night deposit vault for the day.
• May open, replenish or balance branch’s ATM machine according to established schedule.
• Welcomes and interviews customers and prospects to acquire information and define personal and business financial needs; recommends and sells retail products to meet their financial needs and opens appropriate new accounts. Enter new account information into computer system.
• Provides customers services such as telephone account transfers, check orders, notary services, and account closures.

• High School diploma, or equivalent.
• At least 6 months' cash handling experience in a retail environment.
• Completion of in‑house Teller & New Account training a plus.
• Advanced PC skills including word processing, spreadsheet, platform and teller applications.
• Advanced written, oral and interpersonal communications skills with the ability to explain all retail products and services in order to sell Bank products and services and to respond to customer inquiries.
• Ability to understand and apply teller and new account services, policies, and procedures including Bank Secrecy Act and Audit requirements.
• Ability to understand and operate retail computer systems and applications.
• Ability to work at any of the Ciera Bank branches in Flower Mound Region which includes Flower Mound, Denton, and Aubrey.

Work involves standing and walking for extended periods of time and potential eyestrain from reading detailed printouts and computer screen. Deadlines, disgruntled customers and workloads during peak periods may cause increased stress levels. Work may…