Assistant Court Representative

Deputy Court Clerk

Responsible for assisting the public as a Deputy Court Clerk for the City of Denton.

ESSENTIAL FUNCTIONS Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DUTIES

• Inform the public of options to resolve and dispose of Class C misdemeanors; accept pleas and process payments from the public for various types of citations including traffic, parking, city ordinance and state law violations filed in the City of Denton Municipal Court.
• Assist with telephone inquiries to assist defendants in the resolution of cases.
• Process defendant requests and payments sent by mail, email, online (ODR) or in person.
• Process and handle information and monies by entering and updating case records, processing incoming and outgoing mail, posting transactions, verifying payments, balancing cash drawers, and reconciling and preparing bank deposits.
• Affirm and file affidavits submitted for driver's safety, deferred dispositions, and other documents filed by defendants or their attorneys.
• Perform various clerical duties, utilizing standard office equipment to include: filing, scanning, photocopying, preparing case files scheduling court dates, and other word processing.
• Receive defendant information and verify personal contact information on defendants needing extensions for payments.
• Monitor the intercom and utilize court system to check in defendants into the office.
• Cross train and rotate duties with other Assistant Court Representatives.

SUPERVISORY/BUDGET RESPONSIBILITIES

• None.

OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• High school diploma or equivalent; and,
• Two (2) years' experience in a municipal court environment or related field;

OR

• Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job.

REQUIRED SKILLS/ABILITIES An individual must be able to perform each essential duty satisfactorily. The list below represents the knowledge, skill, and/or ability to perform this job successfully:

• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Skill in basic problem solving; identifying problems and reviewing related information to develop, evaluate options, and implement solutions.
• Skill at the entry-level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.

CONDITIONS OF EMPLOYMENT

• Must pass a drug test, criminal history background check, employment history verification, and social security number verification.
• Must possess or obtain and maintain a valid Certified Court Clerk Level I certification of the TMCEC/TCCA (Texas Municipal Courts Education Center/Texas Court Clerks Association) from within two (2) years of employment.
• Must meet civilian hiring standards of the Denton Police Department.

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and…