Administrative Associate

Administrative Associate

Denton, TX

• Actively assists with the administrative support related to patient care.
• Schedule clinic appointments. Specific responsibilities relative to scheduling, PCMM assignments; outpatient clinic appointment recall additions and edits and making entries into the Electronic Wait List.
• Check patients in and/or out of the clinic, including verification or editing of patient information and insurance.
• Completes means test and enters results.
• Maintains patient confidentiality.
• Prints, prepares, and organizes patient check‑in list with medication list for the following day.
• Inputs all patients' information into VISTA/CPRS.
• Verifies any and all clinical reminders due at the time of each patient visit are completed prior to check out.
• Answers phones and timely relays messages.
• Complies with all VA and company training requirements.
• Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.

• Minimum of one (1) year of experience as a Healthcare Admin or other clerical role.
• High School Diploma/GED.
• Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
• Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract.
• Proficiency in written and spoken English.
• Strong computer skills, EMR experience.
• Demonstrated high quality customer service and organization skills.
• Must be a US Citizen.

• Medical Insurance with PPO and HSA Options (United Healthcare)
• Dental Insurance (Humana)
• Vision Insurance (Humana)
• 401(k) with Employer Match
• Health Savings Account with Employer Match
• Prescription Drug Program
• Employer Paid Life Insurance and Short-Term Disability (Mutual of Omaha)
• Voluntary Life Insurance and Long-Term Disability (Mutual of Omaha)
• Relocation Assistance
• 10 Days Paid Time Off
• 11 Federal Holidays
• Continuing Education Assistance/License Reimbursement
• Employee Assistance Program
• Wellness Incentives and More

NOTE:

Effective the 1st day of the month following start date

Potomac Healthcare Solutions, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.