Patient Benefit Representative
Job in
Denton, Denton County, Texas, 76206, USA
Listed on 2026-07-11
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-11
Job specializations:
-
Healthcare
Healthcare Administration, Medical Billing and Coding, Medical Receptionist
Job Description & How to Apply Below
Location:
Denton, TX
Schedule:
Monday-Friday, 8:30 AM-5:00 PM (30-minute lunch)
Work Setting:
On-Site
Employment Type:
Contract (3 Months)
Pay Rate: $22.00-$26.00 per hour
Position Overview
We are seeking an experienced Patient Benefit Representative (P ) to join a healthcare revenue cycle team in Denton, TX. This role is responsible for verifying insurance coverage, ensuring authorizations are in place, reviewing patient account balances, and supporting front-desk operations as needed.
The ideal candidate will have a strong background in insurance verification, patient financial services, and healthcare customer service. This position requires excellent communication skills, strong attention to detail, and the ability to provide compassionate support to patients while navigating complex insurance requirements.
Key Responsibilities Insurance Verification & Benefits Coordination
+ Verify patient insurance eligibility and coverage.
+ Review insurance cards and confirm active/effective coverage.
+ Ensure all required authorizations and referrals are obtained and attached to treatments or medications.
+ Review patient accounts for outstanding balances and payment obligations.
+ Manage and resolve hold bills and insurance-related account issues.
+ Retrieve and review patient eligibility information within internal systems.
Patient Service & Administrative Support
+ Provide exceptional customer service to patients regarding insurance and billing questions.
+ Assist with patient account inquiries and financial responsibilities.
+ Support front-desk operations when needed, including patient check-in and registration activities.
+ Maintain accurate documentation and records within applicable systems.
+ Work collaboratively with clinical, administrative, and revenue cycle teams.
Call Handling & Communication
+ Handle a limited volume of inbound and outbound patient calls.
+ Communicate professionally and empathetically regarding insurance coverage, balances, and account status.
+ Respond promptly to patient inquiries and concerns.
Required Qualifications
+ Minimum of 3 years of Patient Benefit Representative experience or related healthcare revenue cycle experience.
+
Experience with :
+ Insurance verification
+ PCP referrals
+ Prior authorizations
+ Claims follow-up
+ Collections and outstanding patient balances
+ Patient account management
+ Strong customer service background in a healthcare setting.
+ Patient-facing experience.
+ Experience handling inbound calls.
+ Excellent verbal and written communication skills.
+ Strong attention to detail and organizational skills.
Preferred Qualifications
+ Experience working with Athena and G2 systems.
+ Front desk or patient registration experience.
+ Healthcare billing or revenue cycle background .
+ High level of emotional intelligence and professionalism.
+ Ability to work independently while supporting a collaborative team environment.
Work Environment
+ On-site healthcare office environment.
+ Patient volume generally averages 5-10 patients per representative daily.
+ Limited phone activity, typically 5-7 conversations per day.
+ Opportunity to support multiple functions across patient services and revenue cycle operations.
Benefits
Eligibility requirements may apply. Available benefits may include:
+ Medical, Dental, and Vision Insurance
+ Critical Illness, Accident, and Hospital Coverage
+ 401(k) Retirement Plan (Pre-Tax and Roth Options)
+ Life Insurance
+ Short-Term and Long-Term Disability
+ Health Savings Account (HSA)
+ Transportation Benefits
+ Employee Assistance Program (EAP)
+ Paid Time Off and Leave Benefits
Why Apply?
+ Opportunity to contribute to a patient-focused healthcare organization.
+ Gain valuable experience supporting revenue cycle operations.
+ Collaborative team environment.
+ Consistent weekday schedule with no weekends.
If you have a strong healthcare customer service background and experience with insurance verification and patient financial processes, we encourage you to apply today.
Job Type & Location
This is a Contract position based out of Denton, TX.
Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to…
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