Quality Assurance Specialist

Date:
Jul 16, 2026

Location:

DENTON, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage.

Functional

Title:

Quality Assurance Specialist

Job Title: Quality Assurance Spec III

Agency: Health & Human Services Comm

Department: Quality Assurance mprovement

Posting Number: 19083

Closing Date: 07/30/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Range: $4,465.08 - $6,779.25

Pay Frequency: Monthly

Salary Group: TEXAS-B-20

Shift: Day

Additional Shift

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility

Location:

Denton State Supported Living Center

Job Location City: DENTON

Job Location Address: 3980 STATE SCHOOL RD

Other Locations:

MOS Codes: No military equivalent

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Performs advanced (senior-level) quality assurance work to ensure that the service systems meet certain standards by surveilling a range of indicators thereby enabling the identification of areas needing correction and improvement to meet desired levels of performance. Implements the goals and priorities for the Quality Improvement department. Conducts audits, surveys and content-specific compliance reviews to determine the center’s level of compliance with certification requirements, standards, laws, rules, policies and procedures.

Reviews policy and procedures for compliance with applicable laws, regulations and other policies and provides consultation, technical assistance and monitors compliance with standards. Prepare detailed reports of findings with recommendations. Contributes to the Center’s data surveillance system, by retrieving, tracking, validating and trending data, and assisting others with data collection, monitoring, analysis, and reporting. Coordinates activities related to internal and external reviews.

Participate in the development and submission of a plan of correction (POC) for all deficiencies cited by HHSC-Regulatory and completes assigned tasks related to POCs. Presents the evidence to the surveyors upon their return visit, as assigned. Assists others with quality improvement plans. Participate in the Center’s QA/QI Council and other work groups as assigned. Mentors and trains new Quality Assurance Specialists as assigned.

Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. Work schedule may vary in order to complete audits, surveys, and special projects.

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. [May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.]

Conducts audits, surveys and content-specific compliance reviews to determine the center’s level of compliance with certification requirements, standards, laws, rules, policies and procedures.…