Facility investigator

Career Opportunities:
Facility investigator (19646)

Posting 19646
-Posted
08/03/2026

- Health & Human Services Comm

- Incident Management

- Protective Services

- Denton State Supported Living Center

- Not Eligible for Telework
- Additional Shifts available (2) -b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

Facility investigator Job Title: Investigator III Agency: Health & Human Services Comm Department: Incident Management Posting Number: 19646 Closing Date: 11/01/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $3,793.41-$5,921.25 Pay Frequency: Monthly Salary Group: TEXAS-B-18 Shift: Regular Night Additional Shift: Days (First);
Evenings (Second)
Telework: Not Eligible for Telework Travel: Up to 5%
Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility

Location:

Denton State Supported Living Center Job Location City: DENTON Job Location Address: 3980 STATE SCHOOL RD Other Locations: None MOS Codes: ,,,8012,14N,14NX,183X,1D7X1,1N0X1,1S0X1,250X,311A,31A,31B,31D,31PX,351L 351M,35A,35L,35M,3E7X1,3P0X1,43HX,4B0X1,4E0X1,5I0,649X,683X,71SX,749X,783X,89D,89E,EOD,INV,IS,IV,LN MA,ME,MLES,MSSD,MSSE,MSSR,MST,OAP
12,OAP
14

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Facility Investigator, Investigator III, performs moderately complex (journey-level) investigative work at the State Supported Living Center (SSLC). Performs field investigations of Abuse, Neglect, and Exploitation (ANE) and injuries involving residents of the facility. Performs comprehensive preliminary investigations to identify protection from harm and ensure reporting guidelines are followed. Follows-up on outstanding external cases such as those through Health and Human Services Commission Provider Investigations (HHSCPI) HHSCPI and the Office of Inspector General (OIG) to ensure documentation guideline dates are adhered to.

Works in concert with Campus Administrators to ensure incidents that occur on non-business hours continue to move through the investigative process to remain in compliance with ICF and Settlement Agreement requirements. Verifies information, collects and properly maintains evidence, data and documents for use in investigations. Reviews evidence and data gathered for sufficiency and to draw conclusions. Evaluates and summarizes investigative findings and writes reports.

Reviews reports prepared by others for compliance with adherence to standard protocols and rules. Prepares cases for presentation, and presents testimony and evidence at administrative hearings, such as disciplinary hearings, or in court proceedings. Serves as a member of the Incident Management Team, conducts Root Cause Analysis meetings and participates on other assigned committees as needed. Completes data entry for unusual incidents and follows-up with unusual incident recommendations.

Assists with tracking injury reports. Consults with State Office Incident Management on a regular basis. Provides technical assistance and administrative support to accomplish the State Operated Facilities missions, including being a part of the critical incident team for unusual incidents after normal business hours. Works under the general supervision of the Incident Management Coordinator, or other appropriate supervisor depending on SSLC structure, with moderate latitude for the use of initiative and independent judgement.

Flexibility in work schedule is necessary to ensure facility maintains coverage at all hours. Required to be "on call", on a rotating basis, for emergency investigation work

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Conducts investigations of…