Hospital Liaison
Listed on 2026-08-27
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Healthcare
Mental Health, Community Health, Patient/Health Advocate, Healthcare Administration
The Community Hospital Liaison works under the leadership of the Program Manager of Liaison Services and oversees the continuity of care for individuals served in all local psychiatric hospitals. This position is responsible for maintaining a list of individuals in the local hospitals to ensure appropriate aftercare appointments are scheduled and completed. This position will work with individuals currently in local psychiatric hospitals to help develop treatment goals and provide appropriate resources and referrals.
This position will actively participate in discharge planning, alongside the individual and hospital staff. This position will require in-person visits to local psychiatric hospitals.
This is a full-time position that works outside of the typical business hours. The schedule will be decided between the Community Hospital Liaison, Program Manager of Liaison Services, Director of Crisis Services, and the Chief Operations Officer. Hours will be determined based off the current needs of the program and individuals served. The ideal hours are posted in the above "schedule" section.
Education,Training, and Experience
- Bachelor's degree in a human services field (qualifying as a QMHP) required.
- Requires experience working with individuals diagnosed with a mental illness and experience with crisis intervention services.
- Preferred experience in a community mental health center and/or hospital setting.
- Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission (HHSC).
- Must possess and maintain a valid driver's license and automobile insurance.
- Individuals with an out-of-state driver's license must be able to obtain a driver's license in the state of Texas within thirty (30) days.
- Successful completion of all position-specific training within thirty (30) days of employment is required.
- Knowledge of local, state, and federal laws and regulations relevant to program areas.
- Knowledge and background in mental health services.
- Knowledge of serious and persistent mental disorders, personality disorders and substance use/dependence disorders encompassed in the DSM-5-TR.
- Proficient reading, writing, interpersonal relations, and communicative skills; ability to read and comprehend simple instructions, short correspondence, and memos.
- Skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and in operating computers and applicable computer software.
- Ability to effectively present information in one-on-one and in group situations.
- Highly effective at working objectively with a diverse group of people and must demonstrate communication, organizational, administrative skills.
- Computer skills required for both clinical and clerical programs.
- Ability to make decisions based on education preparation and/or clinical experience, which reflect consistency with Agency philosophy, policies and procedures, and standards of care for both Denton County MHMR and local psychiatric hospitals in which the Center contracts with.
- Ability to display regular and reliable (in-person, if required) attendance.
- Understanding and practice of Trauma Informed Care principles.
- All interactions are documented in the individual's electronic health record.
- Ensures all required discharge paperwork is obtained from the psychiatric hospitals.
- Discharge paperwork should be obtained through XFERALL for participating hospitals and via email for those that do not utilize XFERALL.
- Presents in person and/or virtually to local contract psychiatric hospitals as needed to meet with individuals served.
- Aftercare appointments should be completed as soon as possible, post discharge.
- At each aftercare appointment a C-SSRS Since Last Visit Form will be completed to assess for risk and potential need for a risk of harm assessment.
- At each aftercare appointment the following should…
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