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IDD Service Coordinator

Job in Denton, Denton County, Texas, 76205, USA
Listing for: Dentonmhmr
Full Time position
Listed on 2026-09-11
Job specializations:
  • Healthcare
    Mental Health, Healthcare Administration, Human Services/ Social Work, Community Health
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Under the supervision of the IDD Supervisor of Local Authority Services and within federal, state, and local guidelines, performs routine work meeting the needs of individuals with developmental disabilities. Work involves assessing and determining individual resident needs and developing appropriate programs.

Duties include screening, assessing, authorizing and coordinating eligibility and access to IDD Services for individuals with developmental disabilities. The position will also provide back-up to the Continuity of Care Coordinator as requested. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Education, Training, and Experience

· Graduation from an accredited four-year college or university with major course work in human services or a related field and one year of MH/IDD experience preferred.

· Experience and education may be substituted for one another.

Registration, Certification, Licensure, and Other Qualifications
  • Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission (HHSC).
  • Must possess and maintain a valid driver's license and automobile insurance.
  • Individuals with an out-of-state driver's license must be able to obtain a driver's license in the state of Texas within thirty (30) days.
  • Successful completion of all position-specific training within thirty (30) days of employment is required.
Knowledge, Skills, and Abilities
  • Knowledge of rehabilitation programs for individuals with developmental disabilities.
  • Skill in the operation of computers and in applicable computer software.
  • Ability to collect and analyze data, to design therapeutic programs, to prepare and maintain records, and to communicate effectively.
  • Ability to display regular and reliable (in-person, if required) attendance.
  • Understanding and practice of Trauma Informed Care principles.

The following list outlines key responsibilities for the position; however, it is not exhaustive and does not encompass all responsibilities. Additional duties may be assigned as needed.

  • Ask appropriate screening questions to gauge the caller's service needs and provide necessary information to caller in a timely manner.

Screens non-emergency requests for services within 24 business hours and urgent needs immediately to determine potential eligibility and need. Reviews Explanation of Services with 100% of new inquiries.

Schedules Intakes and Eligibility Determinations as needed.

2. When appropriate, schedule Intake and DID appointments with available Psychologists for individuals needing Eligibility Determinations in a timely manner.

Ensure CARE registration for all new clients.

3.For all new clients, fill out a CARE registration form describing the type of services requested, and submit to the LA Team Leader for entering.

Perform Intakes for new clients.

4.Complete and review all necessary Intake paperwork with all scheduled clients.

Ensure intake procedures are completed for all new clients.

5.Complete intake notes, initial PDP, fee assessment fact sheet, and related CARE forms and submit them to the appropriate staff.

Ensure eligibility procedures are completed for all new clients.

6.Once the DID report is completed, make appropriate copies to be submitted to Medical Records and mail the eligibility determination letter to the client or family.

Refer necessary clients for GR Service Coordination.

7.When GR services are needed, correctly complete the GR Service Coordination referral form with the client's PDP and DID attached and submit to the GR Service Coordination Supervisor for assignment.

Completes the process for HCS diversion slots as required.

8.When necessary, complete and submit all required HCS diversion slot paperwork in a timely manner.

Facilitates SSLC referrals to the CLOIP Director upon request 100% of the time.

9.When SSLC placement is requested, consult with the CLOIP Director and provide necessary contact information.

Completes authorization process for ICF placement.

10.When placement is needed, complete referral letters and fax to appropriate facilities with the DID and ICAP information.

Completes HCS/TxHmL enrollments per contract requirements and Center policies and procedures as assigned.

11.When requested, perform HCS/TxHmL enrollment duties such as scheduling meetings, meets with clients, completing paperwork, and activating client services in a timely manner.

Coordinates…

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