Fairfield Inn & Suites Denton - Front Desk Agent

Fairfield Inn & Suites Denton - Front Desk Agent
• Aimbridge Hospitality

Address 2900 West University Drive, Denton, TX, 76207, US

Job Type Regular

Join Our Team as a Front Desk Agent! The Front Desk Agent is the guest experience professional—welcoming guests, managing smooth check-ins, and providing friendly farewells. You are the face of the hotel, ensuring every interaction feels effortless and inviting. Behind the scenes, you manage reservations, requests, and surprises with precision to keep the front desk running smoothly. If you enjoy turning first impressions into lasting memories, this is your moment to shine.

• Guest Service Superstar: Deliver warm, top-tier service to make guests feel ress quick questions and big requests to ensure an unforgettable stay.
• Communication Champion: Convey information clearly and confidently, coordinating with guests and team members to keep operations flowing smoothly.
• Quick-Thinking Problem Solver: Proactively address challenges, think fast, and turn potential issues into positive outcomes.
• Multitasking Marvel: Manage reservations, check-ins, check-outs, and financial details with organization and efficiency.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Now offering Daily Pay — details available from your recruiter

The Fairfield Inn & Suites by Marriott-Denton is located minutes from the University of North Texas, Texas Woman’s University, Presbyterian Hospital, and Denton Regional Medical Center. Our prime location offers easy access to local attractions, 5 performing arts venues such as the Murchison PAC, and the Campus of UNT. Guests enjoy free hot breakfast, free WiFi, a 24-hour onsite fitness center, and an indoor pool.

We support a team-oriented culture with daily stand-up meetings to celebrate wins, recognize employees, and continuously improve service. Our company manages over 800 hotels worldwide and offers benefits including hotel discounts, training courses, management apprentice programs, and leadership development opportunities.