Assistant General Manager - F&B

Assistant General Manager, Food & Beverage

Join the O'Reilly Hospitality Management (OHM) Team! At O'Reilly Hospitality Management (OHM), we are a forward-thinking and growing company offering opportunities to engage your passions through sustainability efforts, health & wellness initiatives, community involvement, and philanthropic outreach. Committed to empowering Team Members at every level of leadership. Every Team Member has the opportunity to contribute in a unique way and make a real impact.

Seeking supportive, collaborative, and detail-oriented professionals to join our team.

What We Offer

• 401(k) & Roth 401(k) with Company Match (available to full-time and part-time Team Members)
• Health, Dental, Vision & Life Insurance
• Paid Time Off, including Paid Parental Leave
• Growth Potential and Career Advancement Opportunities
• Hotel & Restaurant Travel Discounts and Perks
• Daily Pay Earned Wage Access from Day One

Location:

Embassy Suites by Hilton Denton Convention Center

Primary Responsibility

Lead and oversee all Culinary, Restaurant, Bar, Banquet, and Catering operations for Embassy Suites Denton Convention Center, ensuring exceptional guest experiences, operational excellence, team development, and financial success across all food and beverage outlets and events.

The Assistant General Manager, Food & Beverage is an operational leader responsible for overseeing all food and beverage operations within one of North Texas' premier hospitality and event destinations. This position supports all aspects of restaurant, bar, banquet, catering, and convention center operations while assisting the General Manager in driving guest satisfaction, revenue growth, and team member engagement.

The ideal candidate is a hands-on leader with strong hospitality experience, a passion for guest service, and the ability to lead large-scale food and beverage operations across multiple service outlets.

Position Highlights

• Oversight of a full-service restaurant and bar operation
• Leadership of banquet and catering services supporting a 70,000-square-foot Convention Center
• Management of high-volume food and beverage operations, including conventions, conferences, weddings, and special events
• Collaboration with Sales, Culinary, Banquets, and Hotel Operations teams to maximize revenue and guest experiences
• Key leadership role supporting overall hotel performance and profitability

Essential Responsibilities

Leadership & Team Development

• Lead, recruit, hire, train, coach, motivate, and develop food and beverage team members.
• Conduct performance evaluations and administer progressive discipline when necessary.
• Foster a positive, inclusive, and service-oriented culture.
• Ensure staffing levels support operational needs while controlling labor costs.
• Provide visible leadership during restaurant, bar, banquet, and convention center events.

Revenue & Financial Management

• Assist in achieving monthly, quarterly, and annual hotel revenue goals.
• Actively participate in hotel sales efforts and business development opportunities.
• Drive revenue growth for food and beverage operations, including restaurant, bar, catering, and banquet services.
• Develop and manage departmental budgets and expense controls.
• Analyze financial performance and implement strategies to improve profitability.
• Ensure proper financial controls and cash-handling procedures are followed.

Food & Beverage Operations

• Oversee daily operations of the hotel's restaurant, bar, catering, and banquet services.
• Maintain exceptional standards of food quality, beverage quality, cleanliness, and guest service.
• Manage food preparation staff, including recruitment, training, scheduling, and performance management.
• Develop and execute short- and long-term operational plans for food and beverage services.
• Collaborate with culinary leadership to enhance menus, promotions, and guest experiences.
• Develop local and national sales and marketing initiatives for food and beverage programs.
• Monitor service standards and guest satisfaction metrics.
• Resolve guest concerns promptly and professionally while implementing corrective measures when necessary.
• Establish and oversee preventative maintenance programs for food and beverage equipment and facilities.

Convention Center & Event Operations

• Support banquet and event operations within the property's 70,000-square-foot Convention Center.
• Coordinate closely with Sales, Catering, Banquets, and Culinary teams to ensure successful execution of events.
• Ensure proper staffing, setup, service, and event breakdown procedures.
• Maintain high standards for guest satisfaction during conventions, meetings, corporate events, weddings, and social functions.
• Monitor operational efficiency while delivering exceptional event experiences.

Administrative & Operational Leadership

• Assist with development and monitoring of annual operating budgets.
• Ensure compliance with company policies, brand standards, health regulations, and legal requirements.
• Serve as acting manager in the absence of the General Manager.
• Respond professionally…