Platform Services Manager

Title: Platform Services Manager

Employee Classification: Platform Services Manager

Campus: University of North Texas - System Administration

Division: SYS-Information Technology

Sub Division-Department: SYS-Information Technology

Department: SYS-Information Technology-925000

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas‑Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people‑first values‑based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

UNT System Information Technology is a component of The University of North Texas System. The mission of UNT System Information Technology is simple: to be the best at delivering customer‑aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.

UNT System Information Technology provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.

The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

The Platform Services Manager leads a team of Systems Administrators and Cloud Engineers responsible for the secure, reliable, and automated delivery of enterprise identity, productivity, and cloud platform services. This role provides operational leadership and technical direction across the organizations Cloud Platform Services, Microsoft 365 administration, Azure platform services, cloud automation, and security/compliance support, including CMMC‑aligned administration and guidance.

Bachelor's degree in computer science, Information Technology, or a related field, and 6 years experience in IT infrastructure, platform operations, or related areas, or any equivalent combination of education, experience or training.

• Deep understanding of technology platforms, infrastructure, and service alignment with organizational goals.
• Strong leadership and team‑building abilities, with proven ability to mentor and develop staff.
• Demonstrated knowledge of automation, monitoring, and deployment tools.
• Understanding of security best practices and compliance requirements.
• Excellent communication and stakeholder management skills.
• Effective problem‑solving and decision‑making skills.
• Ability to manage multiple projects and prioritize tasks in a fast‑paced environment.

• Experience supporting compliance programs or regulated environments (CMMC, NIST…