Manager, Inventory Operations

Job Title

Manager, Inventory Operations - 120340

Division:
Solutions
Job area:
Managerial
Time Type:
Full Time

The Inventory Manager is responsible for maintaining a perpetual record integrity to ensure inventory accuracy within the facility while maximizing space utilization. The role monitors inventory levels, product movement, and isolates non-conforming product (damage) as defined by local and work instructions, ensuring a conforming product mix that facilitates efficient order fulfillment. The Inventory Manager oversees the functions performed by inventory associates and other staff.

• Input data accurately into WMS.
• Efficiently stack and store product in appropriate areas.
• Maintain and enhance client relationships.
• Develop and implement space utilization plans to meet cost and service standards.
• Monitor and update the space layout plan to ensure compliance with company standards.
• Develop and implement an effective product locator system and update as necessary.
• Delegate work and responsibility to subordinates.
• Oversee scheduled shifts and evaluate the performance of inventory staff.
• Analyze daily cycle counts and reconcile discrepancies between physical count and perpetual record.
• Analyze directed cycle counts and reconcile discrepancies between physical count and perpetual record.
• Audit the daily error report and make corrections as necessary.
• Publish monthly data from WMS reports indicating monthly and year‑to‑date totals of cycle count dollar variances.
• Analyze stock change in/outs transactions on material for validity to the product structure.
• Analyze miscellaneous receipts and issues and take corrective action as appropriate.
• Serve as the distribution leader for Physical Inventory.
• Gain complete knowledge of the online Inventory Audit Trail to facilitate research toward corrective action.
• Drive process improvements and prepare monthly reports highlighting major problems and updates on projects or assignments.
• Perform other duties as assigned (e.g., in‑transit report, shipping adjustments).
• Assist with associate relations and training.
• Audit warehouse daily for compliance with safety, security, and quality principles and rules; maintain a clean, neat, and orderly work area; promote safety among the work crew.
• Transmit e‑mails to DSV representatives and clients when required, write corrective/preventive actions, complete reports for the operations manager, follow up with attendance reports, write counseling memos and perform evaluations; all communications must be accurate and professional.
• Conduct daily startup meetings, encouraging associates to provide feedback and work as a team; coordinate operations with the manager to ensure completion of daily objectives; report and discuss any internal or external issues that involve the operation.
• Provide good communication and motivational techniques; ensure all company rules are followed; provide management with information regarding labor/equipment needs to meet customer demands; develop team leaders and ensure that associate expectations are being met.

• Assist management as needed.
• Work flexible schedules, including nights and weekends, as required by the operation.
• Participate in established cross‑training matrix activities to improve knowledge in multiple areas/departments and serve as a backup associate when the need arises.
• Work overtime as dictated by business, whether mandatory or voluntary.
• Perform other duties as assigned.

• Partner with the leadership team to communicate policies and procedures.
• Be responsible for the inventory leads, associates, and CSR within the department.
• Ensure training and development for associates’ knowledge of product placement and equipment usage.

• High school diploma or GED.
• 4 years of distribution/logistics experience.
• 2 years of supervisory experience in a logistics/distribution/relevant environment.
• Ability to operate MHE.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months ranging from mild to moderate.
• Completion of a forklift training program.
• English:…