Senior Director Enrollment Communications & Engagement

Department Summary

The Division of Enrollment is committed to the support and realization of the University of North Texas' strategic enrollment goals. The division is dedicated to recruiting, enrolling, and retaining a highly talented community who will graduate and contribute greatly to the state of Texas and communities beyond.

The Senior Director Enrollment Communications & Engagement is a division level position that leads the planning, implementation, and oversight of internal and external communications in support of the mission, priorities, and goals of the Division and the University. In alignment with the vision and direction of divisional leadership, the role advances communication strategies, oversees messaging and engagement efforts, promotes standards and best practices, and evaluates outcomes to strengthen effectiveness, consistency, and user experience across communication channels.

This position leads cross‑functional initiatives, supports strategic priorities, and ensures communication efforts are aligned with institutional messaging, branding expectations, and UNT System policies and procedures.

• Bachelor's and eight years of closely related professional experience; or any equivalent combination of education, training, and experience.

• Knowledge of effective managerial methods and techniques to establish and maintain an effective workforce.
• Ability to plan, assign and supervise the work of subordinates.
• Ability to conceptualize and make sound business decisions.
• Strong presentation skills.
• Strong problem‑solving skills.
• Strong critical thinking skills.
• Strong planning and project management skills.
• Ability to communicate effectively with various stakeholders both verbally and in writing.
• Ability to develop and maintain effective working relationships.

• Provides leadership for enrollment communications, ensuring alignment with divisional priorities and accountability for measurable outcomes related to recruitment and retention.
• Oversees communication planning, content oversight, and editorial direction across multiple technology platforms to ensure timely, accurate, and audience‑appropriate messaging that supports enrollment goals, institutional priorities, and established branding and messaging standards.
• Directs strategic communication and outreach efforts designed to support movement of students through key stages of the enrollment lifecycle, with responsibility for assessing communication effectiveness and recommending improvements based on performance data and identified needs in collaboration with campus stakeholders.
• Directs employee communication initiatives that support awareness of divisional priorities, strengthen internal communication practices, and contribute to professional development, engagement, and organizational effectiveness in accordance with University and UNT System policies and procedures.
• Serves as a strategic partner to division leadership and external partners in the development of communication priorities and implementation plans that support recruitment, retention, student success, and other division and University objectives.
• Develops and oversees processes for evaluating communication effectiveness using assessment methods, performance indicators, reporting tools, and continuous improvement practices, and uses findings to inform decision‑making, planning, and resource alignment.

Communicating with others to exchange information.

No adverse environmental conditions expected.

Monday - Friday, 8am-5pm. Some evenings and weekends as required to meet unit deadlines.

No

This is a Security Sensitive Position.

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

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