Referral Management Center RN Job Denton area,Texas USA,Nursing

Job Title

Responsible for the timely processing of inquiry and referral calls. Serves as liaison to referral sources, physicians, unit staff and hospital personnel involved with each transfer request. Enters call data into the facility's database and manages all e-fax application(s) to process incoming referrals and transfer requests in a timely manner. Effectively communicate with unit staff, physicians, and Admissions Triage Staff. Follow hospital's policies and procedures regarding referral management.

Customers Served

Patients, medical staff, allied health professionals, other hospital department staff and external individuals requesting information.

Supervision:
Admissions Director

Essential Functions:

Collaborate with Business Development team regarding any referral source related needs.
Collaborates with referral sources, families, physicians, agencies, and other callers to ensure that requests for transfer and admission are managed effectively.
Ability to effectively address at risk, emotionally disturbed or in crisis potential patients and individuals effectively via telephone.
Ensure all referral patient medical record information is completed and nursing and clinical staff are adequately apprised of the patient's condition/history.
Working knowledge of Involuntary process and procedure
Knowledgeable and complies with all EMTALA regulations
Enter all call data into facility database
Effectively manage facility's e-fax application(s) to disposition incoming referrals in a timely manner
Able to use facility's electronic bedboard for bed management purposes.

Benefit & Rewards Highlights

Challenging and rewarding work environment
Competitive compensation & generous paid time off
Excellent medical, dental, vision and prescription drug plans
401 (K) with company match and discounted stock plan
SoFi student loan refinancing program
Tuition savings to continue your nursing education with Chamberlain University
Career development opportunities within UHS and its 300+ subsidiaries!
Pet insurance
More information is available on our benefits guest website:

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit

Qualifications

Education:

Graduate from an accredited program of professional nursing required;
Bachelor's Degree preferred.

Experience:

1-3 years of experience preferred in psychiatric health care.

Licensure/Certification:
For RN's, Licensure as a Registered Nurse in state of Texas.

Knowledge/Skills/Abilities:
Excellent customer service and communication skills (verbal and written). Ability to prioritize; work well under periods of high stress and pressure. Ability to multi-task and demonstrate critical thinking skills. Thorough knowledge of psychiatric services and medical capabilities provided by the hospital. Ability to work flexible hours. Requires knowledge of computers and ability to utilize Department specific electronic applications; and accurate data entry skills.

Experience reviewing medical and clinical information to staff appropriately with physician is preferred.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and…