Shift Lead Csc

Job Purpose and Function

The primary purpose and function of the Shift Lead is to perform the duties of a CSC and/or veterinary assistant/technician, as well as provide continuity and operational support across all shifts, ensuring that the hospital always has leadership onsite to support associates and clients. The Shift Lead will help coordinate and guide the paraprofessional staff and support hospital leadership in maximizing the productivity and profitability of the hospital.

This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, associates, Field Leadership, Central Team Support, and Pet Smart.

The ratio of time spent on leadership duties and paraprofessional responsibilities will vary depending on the hospital situation; the Shift Lead must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20% leadership duties (primarily when the Practice Manager and/or Chief of Staff are not present) and 80% paraprofessional duties.

The pay range for this role is $18.50 - $23.64 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

• Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
• Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs): We understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long‑term health of the veterinary profession.
• Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
• Top‑Tier Mental Health and Wellbeing Resources: Access our industry‑leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
• Associate Life Insurance (company‑paid) & Supplemental Life Insurance: Protect your loved ones with our company‑paid Associate life insurance; choose additional coverage for extra peace of mind.
• Company‑Paid Short‑and Long‑Term Disability: Be secure knowing that if you face a temporary or long‑term disability, you’ll have financial protection.
• Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre‑tax money.
• Health Savings Account (HSA): Make the most of your healthcare dollars with a tax‑advantaged HSA.
• Paid Parental Leave: Support for both birth and adoption, giving you precious time to bond with your new family addition.
• Continuing Education Allowance (for Eligible Positions): Financial assistance to pursue continuing education opportunities.
• Back‑Up Child and Elder Care & Family Support Resources: Help you keep things running smoothly during unpredictable moments.
• Fertility and Family Building Support: Comprehensive support for fertility treatments and family‑building options.
• Digital Exercise Therapy: Stay active and healthy with a digital exercise therapy program.
• Voluntary Protection Benefits: Coverage to help support you financially during hospital stays, critical illness, and accidents.
• Legal Plan: Affordable and accessible legal plan covering a range of legal needs.
• Identity Protection: Safeguards personal information by alerting you to suspicious activity.
• Commuter Benefits: Make your daily journey more convenient and cost‑effective.
• Three Free Optimum Wellness Plans for Pets: Ensure your pets receive preventive and general care.
• Exclusive Discounts: Wide variety of exclusive discounts on products and services.

Benefits eligibility is based on employment status. Full‑time Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only);
Part‑time Associates are eligible for those benefits with an asterisk (*).