Veterinary Receptionist

Your Impact as a Receptionist

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: act as a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, demonstrate empathy and respect in every situation and treat each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• Collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Flexible schedule, including some weekends and holidays, is required.

Operating Monday through Friday until 5:30PM and Saturday mornings until noon, providing predictable hours for a balanced lifestyle.

• Competitive hourly rate based on your experience, plus a comprehensive benefits package.
• Total Wellbeing: comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).
• Financial Health Plan: 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options.
• Commitment to Growth: educational assistance available to enroll in AVMA‑accredited veterinary technician programs.
• Valuable Perks: paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.