Specimen Processing Group Lead

Specimen Processing Group Lead – Lewisville, TX

Tuesday to Saturday, 2:00 PM to 10:30 PM.

Pay range: $22.57+ per hour. Employee may be eligible for a shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details about shift differential will be provided if an offer is extended. Salary offers are based on relevant skills, training, experience, education, and certifications, market and organizational factors.

Successful candidates may be eligible for an annual performance bonus compensation.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

This position assists department supervisors by performing combinations of the following activities: schedule coordination, general supervision of all Specimen Technicians, providing input to supervisors for performance review and disciplinary action. The group leader typically leads 8–12 employees, is involved in process and compliance audits, and may be responsible for performing duties listed below. Priority consideration is given to internal candidates for this position.

• Demonstrates a proficiency and understanding of all job duties in the Specimen Processing department.
• Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed.
• Assists all SPTs in proper test selection and problem resolution.
• Answers and clarifies employee questions, including laboratory personnel, regarding processing.
• Provides appropriate feedback to supervisor(s) when problems arise.
• Completes appropriate shift paperwork, setting up for production, and ensures staff have cleaned up at the end of the shift.
• Monitors supply inventory and orders supplies as needed.
• Repairs and maintains department equipment, notifying appropriate personnel when repairs beyond the general scope are required.
• Assists in or performs all training, cross‑training, and department auditing functions as assigned by the supervisor(s).
• Performs all other job duties as assigned.
• In addition to the above, the group leader may assist the supervisor(s) in the following:
• Prioritizing work assignments.
• Monitoring production and activity of all SPTs to meet department deadlines.
• Coaching for improved performance by providing appropriate feedback and maintaining a positive work environment.
• Ensures effective employee utilization through workforce planning to include staffing weekends and holidays.
• Makes suggestions and recommendations to enhance workflow.
• Helps manage department overtime.
• Ensures that all Quest Diagnostics Incorporated and Specimen Processing policies and procedures are adhered to.

Internal candidates: minimum of one year in SPT III or related role.

• 3 years experience in a laboratory environment with Specimen Processing experience preferred.
• Medical background preferred, which includes medical terminology applicable to a clinical laboratory.

• Performs multiple tasks simultaneously and with interruptions, physical and mental stress.
• Works in a biohazard environment and practices good safety habits.
• Able to sit or stand for long periods.

• PC skills including the ability to run reports and use to manage workflow; real‑time throughput.
• Maintains confidentiality at all times. Will have access to overall employee performance, may have knowledge of disciplinary actions up to, and including termination.
• Demonstrates leadership by example,…