Sales Associate- Denton
Listed on 2026-06-13
-
Retail
Customer Service Rep, Retail Associate/ Customer Service
Position
Sales Associate — Denton
Pay: $12.00 per hour, hourly non‑exempt.
Company OverviewGoodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self‑sufficiency. Goodwill does this by helping people build skills, find jobs, and reach their goals in life through a donated goods business, workforce development, and other social enterprise models.
Mission and Core Beliefs- We believe each person has unique abilities and can make a meaningful contribution in life.
- We believe jobs are transformational to individual lives and communities.
- We believe in a hand up, not a handout.
- The Donated Goods Program provides direct employment through the recycling and reselling of material donations across 18 stores and a 175,000 sq. ft. warehouse.
- The Workforce Development Program assists clients with assessments, education, job readiness training, coaching and career placement.
- Goodwill’s unique approach includes a fair chance and opportunity, a person‑centered, holistic approach, and multiple paths to success in a safe, supportive environment.
- Every dollar that is generated from retail stores is invested back into creating employment opportunities for individuals with disabilities and disadvantaged conditions.
- Only 90,000 of the over 220,000 individuals with disabilities in the north Texas region have jobs. Last year, Goodwill Dallas placed over 1,000 individuals with jobs and earned more than $22 million in wages.
As a Sales Associate at Goodwill Industries of Dallas, your role will be tailored to a specific specialization aligned with your talents, skills, and organizational needs. Specializations include Accessories Grader, Cashier, Donation Attendant, Linens Grader, Material Handler, Miscellaneous Grader, Rack Roller, and Shoe Grader.
Additional Responsibilities- Perform other duties and projects as required by management.
- High school diploma or GED, preferred.
- Demonstrated experience in areas of customer service interaction, preferred.
- Ability to speak, read, and write the English language.
- Reliable transportation and communication required.
- Live the Values
- Results Driven
- Customer Focus
- Communication
- Job Skills Knowledge
- High level of attention to detail.
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to work on several projects at once.
- Strong sense of internal and external customer service.
- Good interpersonal skills: able to work well with a wide range of people.
- Basic math and reading skills.
- Self‑directed with ability to work independently on a regular basis.
- Ability to clearly and professionally communicate with donor customers, supervisors, truck drivers and other employees.
- Ability to work as part of a team, working professionally with other company employees.
- Willingness to follow instructions from a supervisor.
- Ability to complete daily activity reports using fax and/or computer equipment.
- Good time‑management skills and demonstrate adherence to timelines and schedules.
- Good decision‑making skills.
- Standing, walking, twisting, bending, grabbing, and reaching for long periods of time.
- Occasional squatting, kneeling, driving, grasping, stooping.
- Good finger dexterity and feeling; frequent repetitive motions.
- Talking, hearing, and visual acuity.
- Ability to push, pull and lift up to 50 pounds, or more with assistance.
- Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks.
- Employee is required to operate a computer and handle textiles and donated goods.
- Works in a combination of an outside and climate‑controlled environment.
- Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which will vary week to week.
- Moderate noise level.
- Works 30–40 hours per week or more when required.
- Works flexible schedule as required.
Goodwill is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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