Robson Ranch Grocery - Lead
Listed on 2026-07-15
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Retail
Retail & Store Manager, Customer Service Rep
H-E-B Store Department Lead
As an H-E-B Store Department Lead, you'll lead a well-stocked, well-maintained department, while providing superior customer service. You'll also perform supervisory responsibilities, such as scheduling work, and training / developing Partners. Key responsibilities include store lead operations / training, customer service / sales, and food safety. The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position.
This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Key Requirements:
Age Requirement: 18+
Work Experience:
Knowledge/Skills/Abilities:
Expert knowledge of department production stations, including quality standards, set-up, operation, cleaning, and maintenance of all equipment Ability to read and interpret documents (e.g., safety rules, operating / maintenance instructions, production planners, procedure manuals) Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or Partners Ability to apply common sense / understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Communication and interpersonal skills
Education:
Associate's degree (AA), or equivalent from two-year college or technical school or 6+ months of related experience and / or training, or combination of equivalent education / training
Licenses/Certifications:
Completion of Company Orientation, food safety and sanitation training, and eCommerce Online Ordering training Physical Demands &
Working Conditions:
Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Perform the following, based on your Department:
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