Residential Case Manager

Job Summary

Reporting to the Children’s Residential Program Administrator, the Residential Case Manager will be responsible for ensuring service delivery to the foster care children in residential care including but not limited to service planning, documentation of services in accordance with regulatory requirements, and coordinating all services relevant to the resident’s placement goals. This position requires emotional maturity to work with residents who have experienced trauma and have been victims of abuse and neglect.

This position also requires respect and compassionate understanding for children and their ability to form effective working relationships with peers, parents, and other caregivers. Case Managers must have a thorough understanding of and demonstrated competency in the Trust-Based Relational Intervention (TBRI) and other evidence-based programs offered in the assigned area. The Residential Case Manager must maintain a healthy value system, including moral and ethical behavior consistent with the agency’s mission and core values.

This position requires the ability to serve in on‑call capacity and respond to emergencies after office hours.

This is a full-time, salaried position.

• Review common applications for resident eligibility and manage the intake and discharge processes for the children’s residential program including admission assessments and coordination of services.
• Develop and implement written plans of service based on the assessed needs of the child or family in accordance with program guidelines. Revise and update written plans of service as needed to address the changing needs of those served and comply with program guidelines.
• Maintain accurate and timely documentation in the client information system and client file, including all relevant contacts, activities, incidents, appointments, service plans, reports, case notes, correspondence and other required case documentation.
• Serve as the Educational Decision Maker for CPCH residents. Enroll and withdraw residents within the appropriate time frames, maintain the residents Educational Portfolio, and attend IED/ARD meetings.
• Keep Program Administrator, managing conservators, or other involved parties informed of incidents and other developments in the case as required by program guidelines, agency policies, contract provisions and applicable licensing standards and accreditation standards.
• Complete required training hours at pre‑service and annually to comply with licensing and accreditation standards, as well as CPCH policy. Completion of training requirements is mandatory for continued employment.
• Maintain a regular schedule of contacts and case management services on the assigned caseload in accordance with program guidelines and the needs of each case. Goals and methods related to these contacts are to be established in consultation with the Children’s Program Administrator, parents/managing conservators and, when possible, with the residents served.
• Assess, coordinate, and refer residents for appropriate services such as psychological evaluations, counseling services, and other therapeutic services as needed and within the time frames.
• Act as medical consenter for residents and monitor residents’ medical, dental, therapy visits, and track all visits to meet DFPS time requirements. This includes monitoring any prescribed or psychotropic medications and notifying managing conservators, or other involved parties in any updates or changes within the required time frames as established by DFPS.
• (Preferred) If an LMSW, supervise undergraduate Social Work interns during school semesters.

• Master’s Degree in Social Work or other related human services field. (LMSW preferred).
• Minimum of one year of experience in a residential childcare operation, as a conservatorship caseworker or foster adoptive home development worker for the DFPS or other closely related role. The experience must include conducting assessments, creating and delivering service plans and other case management duties.
• Experience working in an evidence based, trauma‑focused therapeutic environment is preferred.
• Must be 21 years of age…