Carrier Compliance Specialist

Freight Flex is seeking a dependable and detail-oriented Carrier Compliance Specialist to support our carrier onboarding, monitoring, and fraud prevention efforts outside of standard business hours. This role plays a critical part in protecting the integrity of our freight network while ensuring carriers are properly vetted and approved quickly to support operational efficiency.

The ideal candidate thrives in a fast-paced logistics environment, has strong attention to detail, and understands the importance of balancing speed with risk management.
must be able to work onsite in Denton TX.

• Review and approve carrier packets during after-hours coverage
• Verify carrier information including:
  • MC/DOT authority
  • Insurance compliance
  • Safety ratings
  • Carrier contact information
  • Banking and payment verification
• Monitor for potential fraud indicators and suspicious activity
• Validate carrier documentation and ensure compliance standards are met
• Communicate with carriers regarding onboarding requirements and missing documents
• Work closely with operations and sales teams to support urgent load coverage needs
• Escalate high-risk situations or compliance concerns to leadership immediately
• Maintain accurate notes and updates within compliance systems and TMS platforms
• Assist in monitoring active carrier statuses and insurance expirations when needed

We are hiring for 2 shifts available. Typical coverage may include:

• Shift 1: 6 PM to 2:30 PM CST
• Shift 2: 2:30 PM to 11:00 PM CST

Availability for urgent operational support as needed

• Freight brokerage
• Carrier sales
• Carrier compliance
• Logistics operations
• Strong understanding of:
  • FMCSA regulations
  • Carrier onboarding procedures
  • Fraud prevention best practices
• Ability to identify red flags and make sound decisions quickly
• Excellent communication and organizational skills
• High attention to detail and ability to multitask effectively
• Comfortable working independently during after-hours coverage

• Experience using carrier monitoring/compliance platforms such as:
  • RMIS
  • My Carrier Packets
  • Highway
  • Carrier
    411
  • Safer Watch
• Familiarity with freight fraud trends and identity verification processes
• Strong sense of urgency and operational awareness
• Ability to support high-volume onboarding environments

• Fast and accurate carrier onboarding turnaround times
• Strong fraud prevention and risk mitigation
• Minimal compliance-related service disruptions
• Clear communication with operations and carrier teams
• Reliable after-hours support that keeps freight moving safely and efficiently

• Fast-growing logistics company with strong operational focus
• Opportunity to play a key role in protecting and scaling the carrier network
• Collaborative, high-energy team environment